The album in question, Dlina Volny - Dazed is identified by Roon and matched artwork at 1280x1280 pixels is shown as a lower resolution ‘Prefer Roon’ option in my screenshot. ‘Your’ 3000x3000 pixel artwork was found when I used the ‘rescan album’ option in Roon. This command finds and updates in-folder or embedded artwork and I know ‘your’ art is being used because my original folder.jpg was of a slightly lower resolution.
I’m running my Roon server on Linux (Arch) and have never run into an issue of this type so I can’t offer any further help.
Good luck with fixing your album art and don’t forget to enjoy the Belarusian cold wave.
Could it be some weird permissions issue. We get load of issues at work with files downloaded via Mac’s that our Linux machines wont open and it’s always due to its permissions.
Unlikely, my scripted tagging workflow includes setting file and folder permissions for all folders and contents before they’re copied to the server running Roon. My desktop runs Arch too, it has no issues displaying the images.
Just added the same album to a Windows 11 instance of Roon core and Roon appears to be picking up the correct artwork. One thing that is different here is that by the time you tried it the album would no longer have been Unidentified within Roon as I’d added it to Musicbrainz some time ago.
I’ll retry the experiment by adding the same cover to a random album unknown to Roon that also doesn’t exist in Musicbrainz and see what transpires.
To further prove the point I copied folder.jpg from the Beyries - To Love Somebody EP into the same folder, rescanned again and got exactly the same result - Roon does not display it.
I suspect the clue to the problem lies here where you can see Roon believes there’s no image:
To add another permutation to outcomes that once again confirms for me there are bugs at play here:
In this instance the file in question is 3000x3000 - note Roon’s identified the album and as far as it’s concerned, in this instance there is no file on disk.
and a last datapoint. This album was unrecognised in Roon until I selected it and ran a rescan this morning. I’d added it to musicbrainz a few days back, soas expected Roon is now able to recognise it.
However, in doing so Roon has completely ignore the on disk folder.jpg.
I am so sorry you haven’t heard back from us until today. I wish we would have said something so you know that we haven’t ignored the topic you created. We’ve actually been talking about this in trying to find a solution.
While Noris is out of office this week, we’ve consolidated all the information you’ve shared in a ticket for our QA team. They’re going to investigate and we’ll get back to you as soon as we, at our turn, hear back from them.
This is a great opportunity to thank you for the clear examples you’ve shared: they help our teams so much!
