Roon GUI text lost and most of every thing Acer aspire Radeon GPU

[michael_griffiths]

Not just lost text lost most of every thing Acer aspire Radeon GPU sent via usb to Oppo sonica dac working perfectly till yesterday

[noris]

Hi @michael_griffiths,

Can you please share a screenshot of what you’re seeing?

@michael_griffiths

Acer aspire Radeon GPU

What model is the GPU? What is the driver version?

[michael_griffiths]

The GPU is Radeon HD 4,300 / 4,500 series Quad cpu 4 GB Memory wdcwd 20 ezrxood8pboscsi st9320325asscsi driver 61760119133 OPPO DRIVER 334230 What i am seeing is exactly the same as Md connelly Michael reported on the 21 feb as said Roon has been working perfectly until build 521 with my own library and Qobuz

[noris]

Hi @michael_griffiths,

Thanks for the additional info. I have activated diagnostics mode for your account and what this action does is automatically upload a log-set next time your Core turns on and connects to the internet. Can I please request that you let me know the next time you use your Roon Core so that I can check our diagnostics servers for this report?

[noris]

Hello,

We’ve released a new update, Roon 1.7 Build 528, which contains improvements that we believe will help with the issues you are experiencing here. Please see our release notes below:

Roon 1.7 (Build 528) is Live!

Hi everyone! We have a maintenance release going live, with a number of bug fixes and performance improvements. As we continue to push Roon’s graphical capabilities forward, we’ve become aware of issues related to some older graphics chipsets. Over the last few weeks our team has acquired a number of older devices, which have allowed us to better understand how their drivers are misbehaving and work around these limitations. Today’s release addresses a number of hardware releases, along with…

Thanks,
The Team At Roon Labs