When using Roon the local iOS volume gets reset to 100%. This is very annoying and caught me off guard quite a few times. Roon shouldn’t touch my iOS volume levels. Ever.
Suggestion: let me disable the hardware volume buttons is Roon?
This issue is marked as fixed elsewhere, but it obviously isn’t.
This is a know issue and I am surprised it has yet to be fixed considering it’s far from pleasant and dangerous.
I gave up complaining about it and learnt to live with it. That said, it does not happen to me every single time and I’ve not managed to establish a 100% pattern.
@RBM In my case, disabling the beat did not help. Even after deleting the app and power cycling phone.
If I use volume with Lock Screen control it does jump to what the phone volume was though if I touch the volume did it last night and it went from 25 to 8 with a single press, never have my phone volume very high and I never use AirPlay so it’s not been an issue yet. Doesn’t do it when Roons active app though. Not seen the phones volume get set to 100 though. Is this after using a fixed volume device or any?
No, it doesn’t happen 100% all the time, but it does happen very often. This bug has been present for such a long time now… I tried everything to fix it to no avail: restarting, reinstalling, enabling/disabling lock screen controls, deleting the cache directory on the core (that was to fix Qobuz login issues, which helped, but didn’t fix the volume bug).
I don’t use bluetooth except for my AirPods, but there seems te bo no correlation with my AirPods use and this bug. I hardly use airplay, so we can rule that one out as well.
Ben here with the support team, thanks for taking the time to write in! I’m sorry to hear you’re running into issues with volume control when using your iOS device as a remote.
Does this happen to both of your iOS devices? I see both iPhone-van-Mike and iPhone-van-Fatima linked to your account.
If possible, can you please reproduce the issue and follow the steps below to share your iOS logs for further investigation:
First toggle “Save logs to Files on next startup” from your iOS Settings for the Roon App.
The issue is present on both iPhones.
The log is uploaded.
The issue is not only the maximized volume, sometimes Roon minimizes the iPhone volume as well (as was the case when the logs were made).
I am running the latest ios16 beta, but the issue was the same in ios15.x stable, I had this issue for quite some time now.
Thanks for sharing the above information. If possible, can you please remove roon from your mobile device, power down the device, and reinstall roon. That will give us a fresh slate to continue to test.
With this, we’ll want you to set up a fresh RAATSever database as well.
You can generate a new RAATServer instance on your device by following these instructions, but please be aware that this will reset your Roon Settings → Audio Tab to factory settings and I would advise making a backup of any custom DSP settings you have:
Thanks for giving that a try. While our team investigates this further, I’d like to offer a potential workaround for the time being. This involves downloading the ‘Shortcuts’ app from the app store.
After downloading this app, follow the steps below:
Locate and open the Shortcuts app.
If you don’t see an Automation choice, but you do see < Shortcuts at the top of the screen, click it.
Click Automation.
Click Create Personal Automation.
Scroll down the New Automation screen until you find App, and click it.
Click Choose, next to App.
Find and select Roon.
Click Done at the top.
Select the radio button for Is Closed.
Deselect the radio button for Is Opened.
Click Next at the top.
Click Add Action.
In the search bar, type: Volume.
Select Set Volume.
Adjust Set volume to to the appropriate %.
Optionally turn off Ask Before Running.
Click Done at top.
Please let me know if this workaround is functional for you while we continue to deep dive this issue
Thanks for the workaround. This really is a stopgap solution though. I hope this issue gets fixed soon. Please let me know if you want me to test try something.
Roon 2.0 or my upgrade to a new iphone 14 pro didn’t fix this unfortunately. Is there any progress? We’re you able to reproduce? Is there anything you want me to try/test?
1, set the iPhone volume to let’s say about 50%. Open up the Roon app and go back to the iOS springboard. Result: iOS volume is at 100%
2. AirPlay isnt active on the phone. (There are airplay devices in the network though.
3. All endpoints are affected.
I have a similar “hijacking” of my iPhone 13 volume by the Roon app to the one described by @Mike_de_Munck I noticed the error today and searched the forum for info, and this seems to be the closest match.
This is not 100% repeatable for me, and I’m not really sure what action in Roon triggers the iOS (16.1) volume to jump from whatever I’ve set it via the slider to 100%. Unlike Mike, this does not / not affect the Roon Endpoint (Naim Nova) volume to jump… so no damage to speakers or ears or whatever.
I tried disabling the iPhone as a Roon endpoint, but that didn’t resolve it. I tried using the iOS hardware volume controls to raid / lower the endpoint volume, but while that worked a bunch of times in a row, it didn’t work every time or right after relaunching the app. Same goes for starting / skipping tracks, or changing the endpoint volume via the in-app slider… everything seems to cause the jump sometimes, nothing caused it every time.
So I’ve followed at least some of your suggestions and now I’ve enabled logs, relaunched the Roon app on my iPhone, played around enough to notice the iOS volume jump to 100%, and uploaded the logs to the ZoHo site provided in your link.
Hoping this new diagnostic info is useful in your pursuit of a solution to this nefarious bug!
FYI, still experiencing the iPhone volume going to 100% issue when using Roon app. Using latest Roon/iphone software versions. Any progress toward solution?