John, any chance you can connect your SOSE to the Century link and Linksys router? If HQP can reliably see the SOSE and DAC then we can isolate the problem to the switch.
Regarding your question about prior connection, it could very well be some network setting that is making the connection unreliable. I’ve had situations in my network just like yours.
So, when i reboot NAA on the SOSE and then go to HQP, this is what my settings screen looks like. Then , I click ok and the device disappears. But, of course that is what happened when it played.
OK. I plugged the SOSE into the wireless router. I restarted NAA on the SOSE. I went to HQP and clicked on newrok naming. The SOE IP came up. i selected it. I then went to settings and this is the screen I got. This is one of the screens i have always gotten when I do this. I have not selected it though, because I was running usb to the da. Thus , i selected usb Jolida Dac. That voice was not given this time because the SOAE is not connected to a device now (router is too far away).
Very very strange. At this point, I can only suggest uninstalling HQP and reinstalling the latest version 3.15.1
In the Signalyst folder on the Windows Pc there is an uninstall.exe application. Run that. I saved the latest HQP version on a USB stick then reinstalled remotely.
BTW, this is what I mean about the HQP main screen drop downs. There are 4 drop down menus going left to right right above the Arist, Performer, Album boxes.
OK, not after trobeshotting the program, it says program only works on Vista or later. however, I am running W10 on a Sonictransporter specifically designed to run HQP>
So, it is now up and running. I still have no idea why it was not working and still have no idea why it is. But, it is, so good for now. thanks for putting up with me. i did learn a few things which is always good.