Windows 10, latest - problem has been going on for over a year with multiple versions of Windows 10 and Roon.
Ethernet. Not the problem, it’s a USB thing.
This is a persistent problem I’ve been having for over a year - more usage recently has made it very annoying.
- PC with Roon, storage (custom built)
- Benchmark DAC3 HGC
- (later experimenting) Rpi3 with Ropieee acting as a Roon bridge
- (also later) USB powered hub
Roon periodically loses sync with the DAC. The DAC USB light starts blinking and it disappears from Windows. Roon is generally continuing to play as though nothing happened.
Unplugging and replugging the DAC’s USB connection is neccessary. This does not always solve the problem. Pushing play again often immediately loses sync (and playing continues in the app), and I must repeat.
Adding a powered USB hub may have lessened the problem a small amount, but not much. Switching to using the Ropieee as a network bridge did seem to reduce the frequency of the problem, but not eliminate it.
I’ve talked with Benchmark tech support at length, and the DAC appears to be working fine. I’ve never been able to reproduce the problem with VLC or Windows Media Player.
Lastly, this problem only appears when tracks change, and seems to be worse when a sample rate change is involved.