Roon, Mac Mini, Qnap = exasperation

After a week or so of trying to get Roon to work properly, I have thrown in the towel.

So other can rebuilding my Mac Mini from scratch how can I remove EVERYTHING to do with Roon from my Mac Mini?

The plan is to find another way in which to play music through an Audio Note system.

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Let me begin by saying this has been an unpleasant journey. I have spent 20 hours trying to setup Roon to work with my system.

Here are the particulars

• Mac Mini M2
• QNAP TS251+
• Meridian Sooloos
• Audio Note amp
• Audio Note speakers

The goal:

• Setup the Mac Mini M2 to be the Roon core (not the server)
• Setup the Mac Mini M2 to connect to the NAS Sooloos storage

The attempts:

  1. I have downloaded and installed and uninstalled Roon 4 times.

  2. I have tried smb and host

I have tried

smb://Abbey/DataVol1/Sooloos

Nothing

smb://192.168.1.144/DataVol1/Sooloos

Nothing

smb://192.168.1.144/Sooloos

Nothing

\Abbey\DataVol1\Sooloos

Nothing

\192.168.1.144\DataVol1\Sooloos

Nothing

\192.168.1.144\Sooloos

Nothing

I have renamed the QNAP

Nothing

I have blown up and recreated the house network

Nothing

Are there Mac Mini to Qnap security settings that I need to change?

Please note the reason I am doing this is the HP Touchscreen and Roon were so fickle that some days the computer would see the NAS and some days it took 4 or 5 restarts to find it. (My wife gave up and quit listening to music).

I am exasperated with this experience.

I have wonderful home stereo system that with CDs provides marvelous sound.

Support from Roon has not been great. Yes you can revoke my membership and black list me, but given the state I am in it won’t matter as I will get rid of Meridian and simply use CDs. I am fine with that.

I would appreciate any help!

Roon core and Roon server mean the same thing. Just so you know. Why don’t you stop using the Sooloos and just use Roon? Install Roon Server on your Mac Mini M2 and use a laptop, phone, and/or tablet as Roon control. You can load your music files on an attached SSD or your NAS.

Roon Labs will not do this, why would they.

I suppose you are referring to this thread, which was posted in the discussion area for users, Roon Software Discussion, under the QNAP/Synology NAS sub-category, but be aware that this is not for official support:

(Anyway, your last post was that you got it to work with the IP address for the NAS. What has changed?)

Your new thread here is now in Support

It quit working. Roon would not recognize the NAS. And I don’t know why.

We are a little light on information, but the whole thing reeks like a network issue. I know that nobody likes to hear this :slight_smile:

As @BlackJack wrote in the other thread, please post screenshots of what you are seeing

I have an Asus Router, Rogers Modem, D-Link Switch, QNAP NAS. Running all CAT 5 cable.

Router is setup with three wireless networks.

The NAS and Mac Mini are hardwired to the router.

The QNAP has a fixed IP address.

The Mac Mini has a fixed IP address.

Am I missing anything?

Did you use DHCP address reservation on the router to provide the fixed addresses or did you set up the fixed addresses directly on the devices? If directly on the devices, did you exclude these fixed addresses from DHCP assignment on the router to ensure the router doesn’t assign them to some other device?

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Start Roon

Click on Gear

Click on Storage

Click on Add a Folder

Click on Add network share

Enter the credentials

This always fails.

NAS IP Address

NAS Music Folder

Mac Mini Network setting

8

Notes:

  1. Each time I remove Roon, then re-install it always finds current Roon information. For example, the Tidal albums I have saved.

  2. I have tried entering the Network settings every way I can think of. But, it always fails.

  3. When Roon works which is infrequently for me I enjoy using it. When it doesn’t and I look at he hi-fi gear waiting to be used I consider going back to CDs and adding a turntable.

My audio setup is to use Roon to control music, NAS to store music, Meridian DAC to process music, and Audio Note to play music.

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macOS needs read write permission or it won’t see drives. Turn off privat network , cloud relay

Hi @Doug_Thompson,

We’d be happy to assist. First off, however, you seem to have installed RoonServer on several machines in this setup (including a PC and the NAS) rather than just on the Mac Mini.

Was your original intention to migrate your RoonServer instance from another machine onto the Mac Mini?

You’ll need to find and delete those additional RoonServer databases. Follow the process below both on your PC and on your QNAP to delete the two erroneous RoonServer folders.

  • Exit out of RoonServer
  • Navigate to your RoonServer’s Database Location
  • Find the folder that says “RoonServer” and delete it

We’ll watch for your reply.

Yes, I was planning to retire the Windows box and replace it with a Mac Mini.

At present the Windows box is out of commission –it died.

In the Library section I see the following:

Roon
RoonGoer
RoonMounts
RoonServer
RAATServer

I don’t see in any of these directories a folder that says RoonServer

All remnants of Roon have been removed from the QNAP.

Hello all,

  • So I deleted everything related to Roon using the show hidden feature in a Mac.

  • I installed Roon Server as this computer is to act as the core for the music system.

  • I setup Tidal within Roon.

  • Tried to setup a Network path to the QNAP that stores all my music.

  • Same errors.

Dazed and confused.

Hi @Doug_Thompson,

Is this QNAP running QuFirewall?

A few items for due diligence:

Reviewing available diagnostics from the previous Windows RoonServer instance, this storage location is password protected with Admin permissions and an assigned Workgroup. Have you tried either changing the permissions on this location, and are you positive you’re entering the correct credentials?

If you’re running an Ubuntu server on this QNAP, then I would verify that this machine is set to use SMB3 and not maximizing at SMB1.

Navigate to the /etc/samba/smb.conf file and make sure that client max protocol = SMB3_10.

Where is the old Windows server instance connected in your network topology? You’ve mentioned that the Mac Mini and NAS are both hardwired directly to the router. You’ve also mentioned that you have three entirely separate networks at this location. It will illuminate the problem more fully and better equip our team to assist if you more completely describe your network architecture, including where and how the hardware is connected.

Thanks!

  1. QuFirewall is not installed.
  2. QNAP is plugged directly into the Rogers Internet Modem.
  3. QNAP has a CPU J1900 Mhz (4 cores, 4 threads)
  4. Asus Router is plugged into the Rogers Internet Modem and boasts three separate wireless networks: Aristotle, Plato and Socrates.
  5. The Mac Mini uses an Ethernet connection, not a wireless connection
  6. The Windows computer is not working. It does not work.
  7. I have tried both smb and host.
  8. For a short period of time smb did connect to the QNAP.
  9. I installed Roon Server on the QNAP and could not get the Mac Mini to connect to it. I subsequently removed Roon Server from the QNAP.

Other observations:

  1. I can see the QNAP through Mac Mini. It wants to connect me as a Guest.

  2. My trick knee thinks it is a Mac / Roon security setting. I just don’t know which one.

  3. I am going to be away for 5 days starting tomorrow morning. Travelling to the Great White North.

Hi,
if you are accessing the NAS:soolos folder from mac you might want to check that its a shared folder in your qnap. You find it under control panel/Shared folder.

Hey @Doug_Thompson,

Thanks for the follow-up! Could you triple-confirm a few things for us:

Are you still hoping to use the NAS strictly for local storage? If so, you won’t need to install Roon on the machine. :+1:

Following what @roony_toony mentioned above -

Definitely double-check your shared folder settings on the QNAP side, as well as on the Mac side - here’s a helpful article outlining settings via your Mac:

Let me know if any of the above help!

Through a lot of hit and miss trying this and that I finally got the Mac Mini to connect with the QNAP. The solution was QNAP admin name and password. (I thought I had set things up to by-pass this.)

Now the next challenge:

Roon can not see the Meridian Sooloos Dac.

Both are on the same network.

Thoughts?

Hey @Doug_Thompson,

Thanks for the updated report!

We’ve seen some issues with users who’ve recently updated to Mac Sequoia, and you may be in this bucket as well.

Can you please navigate to macOS System Settings > Privacy & Security > Local Network , and make sure Roon is allowed. If it is already enabled, toggle it off and on again. Then reboot your Mac, and see if the same issue persists.

We’ll be on standby for your reply, thank you! :raised_hands: