Roon not finding microrendu-mojo

Dante · January 12, 2019, 4:48pm

Hi there,
First off, let me say that I tried to find a solution in all related posts on several forums…
But I cannot get Roon to see my microRendu.

Setup:
Macbook (running Roon)- Ethernet- router
Router- Ethernet- microRendu- Chord Mojo

Verified that MacBook and MicroRendu are on the same network and that microRendu sees the mojo.
Did all possible restarts multiple times.
Reinstalled the roonready app on microRendu and Roon on Macbook.
Switched off WiFi on MacBook.

Weird detail is that Audirvana plays flawlessly with mpd/dlna app on microRendu.

I have run out of ideas so if anyone can help, I would be reallly thankful.

ged_hickman1 · January 12, 2019, 4:54pm

Have you had your room setup working at all or is this a new install?

Dante · January 12, 2019, 4:56pm

This is a new install with the microRendu.

Martin_Webster · January 12, 2019, 5:02pm

Please confirm that the Sonore microRendu is listed and enabled in Settings > Audio. On first use you need to press the blue Enable button.

Dante · January 12, 2019, 5:04pm

Thank you for your response. Problem is that the microRendu does not appear under ‘settings- audio’.

Greg · January 12, 2019, 5:12pm

Is your MacBook Firewall set to On in System Preferences > Security and Privacy? If so, can you turn it Off temporarily?

Also, any Antivirus software running?

Roon and RAATServer need to be allowed through.

Cheers, Greg

ged_hickman1 · January 12, 2019, 5:12pm

There can be a problem with some routers. Can you post the hardware type?

Dante · January 12, 2019, 5:15pm

Tried with firewall turned off, did not help. Firewall on had exceptions for Roon and Raat.

Dante · January 12, 2019, 5:21pm

Router: Technicolor TC7210.Z. This is also my cable modem.

Also tried ASUS RT-N66U. This one hangs in the modem as well.

When switching networks I made really sure MacBook and Mircorendu are on the same network.

And like I said, audirvana runs on both.

Thanks

Greg · January 12, 2019, 5:32pm

I’ll tag @Jesus_Rodriguez and @support to help you out.

Cheers, Greg

Dante · January 12, 2019, 5:32pm

Thank you, Greg, much appreciated.

Jesus_Rodriguez · January 12, 2019, 6:17pm

Go ahead and update the unit, wait for the Back to Main Menu link, and reboot the unit. Now go to Settings / RoonReady and press Save. Also, make sure the DAC is listed in Apps / DAC Diagnostics.

Dante · January 12, 2019, 9:49pm

Yes!!! Finally. that did the trick. Thank you so much. Now, let’s listen to some music…

system · January 14, 2019, 9:49am

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