Roon not seeing my MicroRendu - please help

Support
1

Hello - long time (2 year) Roon and MicroRendu user, love them both.

For the past two weeks I’ve been having difficulties with one of my two MicroRendus. I have one in my kitchen and one in the living room. These two spaces are common with each other and I love being able to group them together and have music fill the space : )

Appreciate in advance your help @Support and @Jesus_Rodriguez

Setup info below.

Here’s what’s going on:

ISSUE: Roon unable to see MR in the Living Room from the select audio zone window in my Roon app on the iPhone

Here are the steps I’ve taken:

Using sonicorbiter.com, the network sees the Living Room MR unit no problem. Fully visible and controllable

  1. Reboot everything - no
  2. Uninstall and reinstall Roon on the iPhone - no
  3. Ordered a new micro SD card from SGC, install, reboot - no
  4. performed all steps in message #12 from this link - no
    Roon not finding microrendu-mojo
  5. swapped MR in Living Room (trouble unit) with MR in Kitchen - result: Living Room system works fine. Seems to be no issue with the Oppo.

Not sure what to try next? Appreciate your help!

Ben Toby

Server:
SonicTransporter i5
Version: 2.3
Model: sonicTransporter Audiophile
IP Address: 192.168.86.35
MAC: 9C:5C:8E:D2:BC:6D

Network players:
Kitchen
Version: 2.3
Model: microRendu
IP Address: 192.168.86.211
MAC: D0:63:B4:01:03:BF
DAC description: Peachtree Nova 150
[Peachtree nova150 29c5:0022 (from “Apps-DAC Diagnostics” on sonicorbiter.com)]

LivingRoom
Version: 2.7
Model: microRendu
IP Address: 192.168.86.235
MAC: D0:63:B4:01:03:49
DAC description: Oppo BDP-105
[OPPO USB Audio Device 22d9:0451 (from “Apps-DAC Diagnostics” on sonicorbiter.com)]

3

Hello @Ben_Toby,

What mode is your Living Room microRendu in? You’ll want to make sure that Roon Ready is selected in the Apps Tab -> Apps Switcher -> Roon Ready mode. Please let me know if that helps.

Thanks,
Noris

4

Also make sure there is a DAC attached to the Rendu. It won’t show up if the DAC is not attached and working

Go into sonicorbiter.com - > manage -> apps -> DAC Diagnostic and make sure the DAC shows up.

if you are still having problems please contact us directly using the “contact us” button on smallgreencomputer.com

5

Thank you for helping me resolve the problem Andrew!

For those who may experience something similar, here is what fixed my problem:

For some reason the microRendu was not “enabled” in Roon. I had run this unit before for 2 years, and don’t know how it became un-enabled. But after cycling power, rebooting, replacing the micro SD card, etc., I went to Roon Settings --> Audio and noticed that this mR was not enabled. After I hit the green button to enable the unit, it now works just fine.

Again, thanks for your help! I am accustomed to excellent support from Sonore and Small Green Computer and had every expectation that my issue would be resolved promptly, and it certainly was.

1 Like
6

If you replace the SD it thinks it a new Rendu and needs to be enabled. You enabled it when you first connected it 2 years ago as well.

7

Ah yes, that makes sense. Thanks again

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