Roon not playing hi-res Qobuz, while tidal and local files work well

[Martin_Webster]

There is currently an issue affecting Canadian customers.

Qobuz in Canada

Hey everyone, I have a follow-up on the bit-depth/sampling resolution display inconsistencies you’ve reported. We’ve identified the cause, and we’re working with Qobuz to resolve the issue. It’s could take several days for the correct details to display. We apologize for the inconvenience there. The good news is that the HiRes content is available to play now, even though it’s not identified as such. For a temporary workaround, until this is corrected, HiRes content is generally listed first i…