Roon not working with Argon Audio Solo

Support
1

Roon Core Machine

Windows 11 21H2 Build 22000.1098, Dell Optiplex 3040 mini, Core i36100T 8GB RAM, Samsung SSD 870 QVO 1TB - Connected to Ethernet

Networking Gear & Setup Details

TP-Link AX1500 Wi-Fi 6 Router - Connected to Core via Ethernet. ISP is Virgin Media Ireland.

Connected Audio Devices

Argon Audio Solo connected by Wireless to Router (they are in the same room)
Chromecast Audio x 2 - no issues
Chromecast x1 - no issues

Number of Tracks in Library

513 Albums

Description of Issue

I setup the Argon Audio Solo via Google Home and it works perfectly with Google, Spotify, Qobuz and casting direct to the device from a phone. However, it will not work with Roon. At first, I got a couple of errors stating something like lost control of device, input switched. That happened twice and since I can select the Solo from the Roon Ready listing as enabled on the Core, but nothing will play from either a PC or Android phone. No error, it shows the message it is starting and then just stops. I’ve rebooted the Core and the Router, and, on some occasions, it works for a short while and then when I go to change the input from an album to a radio stream it just stops and will not respond. I can see the Chromecast and Airplay options to enable on the Core and have tried the Chromecast, but it is glitchy. I can see in the logs there seem to be issues with Roon interacting with the Solo. I upgraded the Core to 2.0 recently. ARC is not currently setup.

2

Do you know if the Argon is connecting via WiFi to your TP-Link router on the 2.4 GHz WiFi band? That router’s specifications show a very limited 2.4 GHz capability (supporting only 802.11n, or WiFi 4), and is very limited in capacity.

Can you force the Argon to connect to the 5 GHz WiFi band and see if this corrects the behavior you are experiencing?

4

ISP Router is not in Modem mode yet, I have to do this to get ARC working. That aside, the Solo is connected on 5GHz. Issues remain the same. One thing I do notice is that the Roon Ready device disappears in Settings\Audio but the Airplay and Google devices for the Solo are still there. This seems to happen at random.

6

Hi @Roger_Turner,

I read on the community that the Solo at first wasn’t Roon Ready and needed a firmware update for that. Could this be the cause of your problem?

7

It’s showing as Roon ready. There is no firmware update available from Argon’s website that I can see. Firmware version is p15245.125.0

8

Wi-Fi is disabled on the Hub 2.0, it is in Modem mode now, finally got a moment when everyone was out of the house to change it.

9

Can someone from Roon support reach out please? I have logs showing the errors, I just need someone to review them.

10

This was the topic I was refering to. But not sure if it applies to yours. Just for reference.

11

Thanks, I have raised a call with Argon Audio support to check

12

Resolved:

I built Windows 10 rather than Windows 11 from scratch on the same PC and gave it a different name. I then installed Roon 2.0 as a fresh install, removed the license from the old Core and re-imported the library and set up all the devices again. Now the Solo works perfectly. Thanks to everyone for your suggestions.

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