Select your Nucleus model from the list below
· Nucleus One
I'm having trouble with my Nucleus hardware
· Other
Select the option that fits best
· The Nucleus boots up and I can connect to it in the Roon app without issue, but I have a question about configuration/storage/attached devices
Describe the issue
Roon Nucleus One won't recognize USB hard drive. I set up my new Nucleus One last week and hooked up a 2TB WD Elements hard drive by USB and I was able to connect and play from it. Worked just fine. I then had to reconnect the hard drive to my desktop to remove some non-music files as the hard drive would then be reconnected to the Nucleus for music storage only. I plugged the drive back into the Nucleus and now it does not even show up in "Storage - Add Folder". Nothing. Worked fine before, unplugged it, plugged it back in, now invisible. Probably simple but I am not IT savvy but can follow step by step instructions. Thanks for any help.
