Roon on QNAP-NAS - just stopped

Roon Software Discussion QNAP/Synology NAS
1

Hi,
I just read, that since eof April, Roon doesn’t work any more on my QNAP - it just stopped, and there was no chance to restart it. After de-installation ( ithought just to re-install it - sometimes that helps…), there is no Roon any more in the App-store of QNAP. According to the internet, there seems to be some kind of incompatibility with resources now in the new Roon version… seriously? To be honest I’m quite obset about it - I’m paying for this service as I bought Roon, as it is a fantastic tool - and now it’s not working any more?
Please let me know what to do to get it running again.
Thanks
Walter

2

The Roon Server package no longer works, please switch to the official Docker image to run Roon Server on your NAS. See also:

You can use the forum search to find answers to questions that arise when switching to the Docker installation as already some time past since the change so most of the questions have already been asked and answered since then. If you need assistance, please open a support request.

3

I just did an update and found out the same problem. Followed the instructions on how to install the docker with Roon, add Roon and yesssss it works again. I also removed the old ROON app as instructed.

The app in docker is now resyncing all music that sits in the Music folder on DataVol1/Music but my playlist are not there anymore.

I am also afraid that the Albums I added via Tidal are not there anymore.

I have made regular backups that I stored via the old app on a folder on the QNAP NAS, I copied the last one to the new folder on DataVol2 where my docker/roon sits, it seems to do something when restoring but my playlists did not come back.

Any ideas?

Peter

4

Hi,

same heare, even more disapointing, I didn’t get the server installed, following the instructions.

@Peter_Schut how does your yaml looks like?

image
image823×600 18.9 KB

5

I couldn’t find it but generated it again, and was default

services:
roonserver:
image: Package roonserver · GitHub
container_name: roonserver
network_mode: host
environment:

  • ROON_INSTALL_BRANCH=production
  • TZ=Europe/Amsterdam
    volumes:
  • /share/Container/roon:/Roon
  • /share/Music:/Music
  • /share/Container/roon-backups:/RoonBackups
    restart: unless-stopped
    logging:
    driver: local
6

Could you share any screenshot of Container Station > Containers > Logs pls? Usually there is a hint why the installation failed, like ´No space on drive´.

The three share paths in docker generator have to be individualized for every machine (depending on name and hierarchy of the shared folders, as well as permission on existing data/folders), and troubleshooting can be a bit tricky here. For example, for many QNAP machines with preinstalled shared folders, the second default path would not work, as /Music folder is not existing, it is /Multimedia instead.

Feel free to share a screenshot of volumes, shared top-level folders and how it looks inside the /Container folder!

7

Could you check in QNAP preferences pls, if there is only one top-level folder named /Container and on which volume this one is sitting?

If you choose to restore a backup from the Pre-Docker installation, does it offer you all the previous backups with exact time and date, once pointed to the RoonBackups subfolder as visible in the container?

8

Hello Peter, Sorry for the late answer, I was on an Business tripp.

Thank you for the screen shot, this helps a lot, you have also all standard settings and it worked for you. Not in my case, it seams something other, what do not work. I will check this.

9

Hello Arindal,

thank you for your help, but there is no log entry because even if I have a green check mark the create button is not active.

This is my file structure and I have the shares created.

image
image485×404 6.93 KB

this is the yaml

services:
roonserver:
image: Package roonserver · GitHub
container_name: roonserver
network_mode: host
environment:

  • ROON_INSTALL_BRANCH=production
  • TZ=Europe/Berlin
    volumes:
  • /share/Container/roon-server:/Roon
  • /share/Multimedia/Music:/Music
  • /share/Container/roon-backups:/RoonBackups
    restart: unless-stopped
    cap_add:
  • SYS_ADMIN
  • DAC_READ_SEARCH
    security_opt:
  • apparmor:unconfined
  • label:disable
    logging:
    driver: local

Do you have a hint whats wrong?

Kind regards.

10

Your folder structure looks healthy and matches the mounted top-level folders.

Could you pls elaborate on the step-by-step method you start up Container Station and try to create an application, and maybe share a screenshot of the point where you end up in a dead end?

I found the ´Downlad as file´ option on Github configurator to be the most reliable way, and Applications > +Create > Upload > Apply in Container Station always worked so far.

11

Hello Arindal,

thank your for the update. After some research I may got the root cause of my problem.

My Qnap TS-470 Pro is to old, it does not support Docker Engine 20.10 or later.

The latest OS is 4.3.6.2805 and

the ContainerStation is 2.0.957 from 2019.

12

The Docker installation is fairly straightforward but the post-install tweaking is a PIA. ChatGPT will take you through the whole lot. But FYI multiroom is even more twitchy than before. I’m alternative hunting as MR is why I use it.

13

Hi there. I’ve followed the docker process to set up as a new Roon used. Roonserver seems to be running on the QNAO but I connect connect to it from my Mac. Help please!

  1. QNAP TS-253D running QTS 5.2.9.3541
  2. Roon Server in Docker container and running
  3. Roon app gets stuck whilst “connecting” to server
  4. Port 9100 showing as refused from local network
  5. Host networking confirmed

thanks

14

Welcome to the forum @Terry_Willows1. To get proper attention from official staff for your specific case, please open a tech support case by following the instructions here: