Roon on synology keeps crashing

Synology DS920+

I installed roon on my synology last week. It started off ok, I could connect to it with roon player, and add my music folder to it. but within a few minutes it just crashes and roon player can no longer access it with “waiting for roon core” and “Uh oh. something’s not right Make sure your Roon Core is turned on and that you’re connected to the same network”

I’ve tried uninstalling and deleting everything including the RoonServer share and starting from scratch, everything loads up, then again a few minutes later same thing. i cant seem to access it from roon player

The 920 is more than adequate for running Roon Server. I recommend providing more details. Which Roon on NAS version are you running? What other services are you running on your NAS? How much RAM does your NAS have? How big is your music collection? What RAID format are you using? Does Synology Audio Station have any problems at all seeing all of your local music? Are you housing the Roon database on your main drives or an external SSD?

Also, note the format required for support posts, and try to provide as much detail of that as possible.

Have you got a working backup from a previous build? It looks like it is failing while trying to catalogue and analyse your music and running out of steam trying to do so. Try restoring from a backup and then adding music.

I didn’t see a template format for posts, sorry about that.

I’m using SHR. I have 12GB of ram, there’s no difference with the default ram.
I don’t use synology audio station, but nothing else I use has any issues with my music. Plexamp for example works great.
Roon database is on an external NVME.
plexamp reports my music collection at about 1000 albums

Oh yes. I was thinking that this was the support forum, where they do have a post format. Apologies.

Anyway…are you running DSM 7? Did you download the DSM 7 of Roon on NAS? Are you running legacy Roon (1.8) or Roon 2.0?

Only just saw the second sentence of your reply, apologies.
I am using DMS 6 and The DMS6 version of RoonOnNAS.
The latest download, so 2.0.

Does it only crash after you add the music folder to Roon but not when Roon is empty?