Sorry if I rain on someone’s parade again. Here is the timeline with some interesting insights.
In my new home in Vienna, I used a Nuclues+ with my internet provider’s router and had many issues. These issues were not new to me, but they’ve increased in the last couple of weeks. (There are forum posts from this summer from me addressing the same problems. At this time, I were still living in Munich and had my Nucleus+ and Streamer hard wired with no wifi at all)
When I wrote the initial post in the support channel, the wild crowd (all love) told me that I for sure have network problems, and it can’t be Roon or my Nucleus+. Argument: Because they have no issues.
The Roon support probably thought: Ok, the crowd is doing what they always do. Hijacking the post and telling people that they have no problems with Roon, ergo, my issues must be false.
No help from support.
So I bought a f*cking expensive Netgear router because they all shouted at me: “EVIL internet provider hardware stinks. It can’t work - go spend more money.”
And because there was no other support at this time, I spent more money.
Then I did the hard-wired thing with my new crazy top-notch network hardware. But the problems stayed the same.
And on top, I had cables running through my apartment now.
Better hardware & hard-wired. No positive effect.
To clean up the cable mess, at least, I found a new place for the Nucleus+. I turned the Nucleus+ off and carried it to the living room. Since then, the Nucleus+ did not boot anymore. The Nucleus has died.
To listen to music, I installed a Roon core on my MacBook. It’s connected via wifi to my old internet provider’s router!!!
At the same time, the Roon support chimed in for the very first time.
And they told me:
Oh, you are using a MacBook as Roon Core. That’s bad.
The Roon Core on your MacBook uses wifi. That’s bad.
You are using the standard hardware of your internet provider. That’s bad.
YOU KNOW WHAT? Most of the problems are solved now!
The “That’s bad” setup with my MacBook via wifi on my cheap standard router runs more stable and with far fewer errors than the Nucleus+ on a top-of-the-line Netgear router! I spent 3.5k for Nucleus= plus the new Netgear router. This is hilarious.
What about this? It’s not always the cheap network’s fault. There is some evidence that the Nucules+, the implementation of network functionality in the Roon software, and the need for fancy network equipment are quite overrated.
My take on this:
1. It wasn’t worth the money to buy a Nuclues+
2. It wasn’t worth the money to buy expensive network gear.
SIGNAL vs. NOISE
- Guys, stop telling everyone: “Roon is fine; the problem is on your side.”
- Guys, stop hijacking support threads. This causes a lack of reaction from the real Roon Support!
- Guys, it does not help to tell people that you have no issues.