Roon RAAT stopped working from one day (Saturday,8.2. evening) to the next day (Sunday, 9.2.). Nothing in the user environment was changed at all

[Thomas_Kuhnel (Thomas Kühnel)]

Core Machine (Operating system/System info/Roon build number)
1.7 (build 505) stable

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
FRITZ! Box 7590 ZE Router. Ethernet.

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
Devialet Expert 250 Pro connected to the Fritzbox via ethernet and to RAAT via WiFi

Description Of Issue****Description Of Issue
Roon RAAT stopped working from one day (Saturday, 8.2. evening) to the next day (Sunday, 9.2.). Nothing in the user environment was changed at all.

[dylan (Dylan Caudill)]

Hi @Thomas_Kuhnel,

It looks like the images you’ve added aren’t loading correctly — Can you try to re-add them?

Is this issue occurring with all types of content?

Are you experiencing this issue with other endpoints besides the Devialet?

[Thomas_Kuhnel (Thomas Kühnel)]

Hi Dylan,

Thank you for getting back to me.

I am only straming Tidal to my Devialet- it happens with all Tidal content.

Here the pictures again:

[Geoff_Coupe]

And what happens if you use Roon to stream Tidal to your Lenovo ThinkPad X220 laptop?

[Thomas_Kuhnel (Thomas Kühnel)]

That´s working, I just checked. Thanks for your thought, Geoff.

[Thomas_Kuhnel (Thomas Kühnel)]

But the most importan connection to my Devialet is still dead. As I had mentioned already, I haven´t changed anything, except sleeping for the rest of the night before switching on the system again, as numerous times before…

[noris]

Hi @Thomas_Kuhnel,

1.7 (build 505) stable

Are you certain you are running build 505? The newest build available is build 511, so please do update if you are using an older build.

I am only straming Tidal to my Devialet- it happens with all Tidal content.

Can you please try rebooting your Core, Networking Gear and Devialet DAC to see if it helps with this issue?

[mdconnelly (Michael)]

I noticed that your RAAT zone does not show a volume value but your AIR zone does. Can you play to your Expert Pro via AIR?

I’m asking this because I had a somewhat similar issue that I posted here:

Devialet Expert Pro 440 has serious Roon Ready issues until cable swap

Core Machine (Operating system/System info/Roon build number) Dell i7 desktop running latest Win 10 Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet) Structured ethernet wiring throughout how using a Arris BGW210-700 router Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.) Devialet Expert Pro 440 CI fed via Cat 6 ethernet Description Of Issue Puzzling situation… I dismantled my audio rig to clean cable terminatio…

Devialet AIR worked fine, but RAAT did not. RAAT remained as a selectable zone but no volume value. My post describes what happened. I did try rebooting everything router included to no avail. Strangely enough, swapping my ethernet cable seems to have resolved it. You might want to check your RAAT zone Device Setup -> Volume Limits to see what the values are.

You indicate you’re streaming via wifi so it’s unlikely the same issue. Still, very strange.

[Thomas_Kuhnel (Thomas Kühnel)]

Yes, you are right, it´s build 511 in the meantime. I had inserted the outdated system info.

I rebooted my Devialet and it worked. However strange that it was necessary to do.
Thank you for your help!

[Thomas_Kuhnel (Thomas Kühnel)]

NB: I wasn´t able to set up Devialet Air on my Devialet yet - hence I am not using it.

[noris]

Glad to hear the reboot helped @Thomas_Kuhnel!