Roon Remote Greyed-Out Artwork and/or Hanging on Albums/Artist, Pages [Fix Released, Verifying]

Hello everyone,

We’ve edited this post for clarity and wording on 2/1/24.

Our QA team has reproduced an issue where entering text into the Filter query field on the Albums/Artists page will cause gray placeholders to replace artwork. For some users, the Remote will hang in this state until restart. The ticket is proceeding through our internal pipeline.

For other users, we will separate your posts into dedicated threads to troubleshoot independently shortly.

We understand this is frustrating with highly symptomatic iOS Remotes and are proceeding with due urgency. However, as we’ve repeatedly asked certain users, please do refrain from posting Feedback in the Support category, especially if your intention is only to axe-grind or inflame the situation.

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