Yes Roon Remote still exists. Remote is for using at home just like it always was. ARC is mostly for mobile use. (Though it works at home as well, but only on the phone, can’t control endpoints. I like that when out in the garden where wifi is poor and the regular Remote does not have sufficient bandwidth)
If your Remote does not work anymore, there is a different problem. Make sure that there Remote is updated to 2.0 as well, and your Core too
Thank you for your answer.
Roon Core is updated in 2.0 and I have downloaded the last update from Apple Store.
I think I have a problem in my configuratgion but I don’t know what.
It’s running perfectly before the update.
Thanks in advance for your answers.
Is somebody from Roon support could have a look on this problem.
It seems that I am not alone to have this problem of iPhone/iPad remote not recognized by the system. .
I have paid for a lifetime license so I want something which functions perfectly.
It was the case before this cursed update 2.0
As @Suedkiez already asked, can you please let Roon Support know these details so that they can better assist you? Thanks!
Roon Core Machine
Include your operating system and machine info (Model, CPU, RAM) Roon Remote Devices
What devices are you using to control Roon? Networking Gear & Setup Details
Your network gear (model of routers/switches) and if on WiFi/Ethernet Connected Audio Devices
Specify what devices you’re using and their connection types, like USB/HDMI/Chromecast, etc.) Number of Tracks in Library
Tell them how large your music library is, eg. “30,000 tracks” Description of Issue
Tell Support about the problem you’re having in as much detail as possible. Screenshots are always appreciated!
OK, assuming that both your iPhone and iPad are running version 2.0 production build 1127, then these are the correct versions.
You mentioned Avast - is this the Firewall on your PC? If so, then you need to add application exception rules to it to allow Roon traffic between your Core and the Remotes to pass. See here for the names of the Roon applications that you need to add rules for: