Roon Remote "Software Update Needed" it's updated

According to this article, How to join and leave Android app beta programs - 9to5Google, this does not seem to be entirely unusual:

Just like joining a beta, it can take a while for you to leave and your info to be removed from the beta program.

12 hours plus is not " a while".

A while is an undefined amount of time and can be short or long

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If you read the thread, that is not working for us.

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That’s bad and I feel sympathy with you :disappointed:

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Same problem here. Android phone with Roon Remote Beta. Removed myself from the beta test program, uninstalled the Roon app, rebooted the phone. Went back to the Google Play store and Roon Remote still presents the Beta version. It says it is removing me from the Beta program, but that was over 12 hours ago.

No way to install the public version is the Play store won’t update.

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I’m running Android 13. I removed myself from the beta and uninstalled the Roon Remote app on Friday, and I’m still unable to install the non-beta version of the Roon Remote app. :frowning:

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Issues remain 26/6/23

Roon Arc installs and works ok. iPhone apps also working fine.

Above post 20 of 25/6/23 updated with android version and phone model, and a few typos. Also updated with attempts to install production app via Windows 11 machine.

Tried using my Windows 11 machine on google play store which allowed me to reinstall Roon Remote on my android phone, but still installing the 1292 beta. :confused:

I don’t believe that I was ever on the early access program. The only possibility was the core on my mac which I haven’t used for a long time. Core now ROCK - Roon version 2.0 (build 1277) production on Nuc 10.
.

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Disable auto-update for Roon Remote in Google Play store and download and install the APK from Roon Labs. Does this work for affected users?

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Hi,

Trying this now …

Yes that works for now, I’ll see what happens when I uninstall the app and use play store again.

I can’t disable the auto-update using this method as installed with the APK and not Play store. The app doesn’t appear in the app management option. Any further advice?

Looking back at other issues relating to this ā€œlock of versionā€, it seems it was a Roon or Google fix. I’ve tried deleting the Play cache, but not got the knowledge to delete data!!

Cheers for the helpful advice.

I never subscribed to the beta program and always used the manual APK install for the devices I run the early-access build on. From that experince I can say, that the Google Play store never cared about where the initial install came from (APK or store). It always showed-up in Google Play and wanted to overwrite the installed version if it thought a newer version was available. Maybe you need to refresh the Google Play app somehow (close and start fresh, search for new updates) or functionality changed fundamentally in newer Android versions?

I’m pretty sure I haven’t subscribed to the Beta program. I don’t think I can do anything with the Play store app, in that I can’t uninstall it, I don’t think I can force stop it either, just delete the Play store data which I’m reluctant to delete unless advised by Roonlabs support. I think we’ll have to wait … for a little while … longer.

That’s weird because I am quite sure that after installing an APK I never received further store updates until I uninstalled the APK and reinstalled the app from the store.

It’s the reason why I stopped using APKs for beta updates as I got fed up with manually installing all the time.

(I tried googling what the expected Android behavior is but found nothing so far)

Why is that wired? If you never subscribed to the beta program for Roon Remote, you obviously will never get beta updates through Google - the whole point for me to use that aproach (and avoid issues as described in this thread if I wish to change the release version). The only time Google wants to update early-access with the production version in this case is after the release of a new(er) production release (which you don’t want to let happen for devices that should stay on early-access, hence the reason why you want to disable the auto-update) before one installs an even newer early-access release.

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OOOOOOO, like magic someone has resolved the issue, in my case at least!
That was interesting…

Thanks Blackjack and others.

I am subscribed to Beta updates through the play store and am receiving them just fine

Because you said that your play store would install over your APK installs if the version in the store is higher than the APK, which is the opposite experience I had.

In my case,

after installing an APK I never received further store updates until I uninstalled the APK and reinstalled the app from the store.

And as I wrote, there is only a small time window (usually) for that to ever happen and if you let it, it will change your early-access Roon Remote to production. And yes, that is my experience.

So if you don’t like to install all the early-access releases manually, then joining the beta program was surely the right call for you.

Both methods are valid and come with their own set of advantages and (potential) pitfalls.

That’s not what I’m talking about.

I’m just saying that my experience with store updates installing over APK installs is not the same as yours.

I wish it was the same, because then I could install an update from APK if a beta update is delayed through the store, and still get store updates later. It’s just that it doesn’t happen for me. Once I install an APK, I don’t get store updates anymore, as far as I can tell.

So you joined the beta program and manually installed the early-access APK and then never got an update for the next early-access release (several weeks later when it got released and made available through the play store [usually days later]). Are you sure or were you possible just not patient enough?
This is not my experience for sure with Google’s Play store.

I’m pretty sure I was patient enough because I stopped installing EA updates from APK precisely because every time I did (usually because Google delayed a beta store update) I ended up with out of date remotes down the line, well after Roon had already released new EA versions.

That’s why I said it’s weird that it is different for you…