Roon ROCK storage displays duplicate folders with '-2' suffix (ref#KVRORK)

[andomar]

What’s happening?

The last time I copied music files over the network to the SSD drive that is plugged to the Roon Rock was 2 months ago. Now I wanted to copy something onto it again (via SMB network access) and discovered that the mount (?) of the USB drive is now duplicated (same name with "-2" added). It seems to be either a duplicate mount or a hard link, because when I copy a new file into one folder "xxx-p1", it also appears in the other "xxx-p1-2".

How can we help?

· How do I get rid of the redundant duplicate mount/hard link?

Describe the issue

Rock storage shows folders twice (added -2)

Describe your network setup

Roon Rock on Intel NUC 8i3 with external T7 SSD attached

[Suedkiez (Just a fellow user like you)]

Doesn’t look like the ROCK storage displays it twice but you may have mounted it twice in Finder. Difficult to say without seeing your Finder sidebar.

If it’s listed twice in the side bar, try unmounting one of them.
Also try Finder > Menu bar > Go. Is the mount target listed twice?

[andomar]

The screenshot shows the result of the SMB mount: It is the directory structure of the ROCK.
But the ROCK now has 2 attached items under “Storage” as I described (but only one T7 SSD is attached).

I’m not the first with this problem - there are at least 2 similar questions here - but with no final fix.
Deleting and reinstalling the whole musiclibrary is not a satisfying solution for me.
This seems to be a Bug in the serversoftware.

References:

Roon storage suddenly show folders twice (added -2)

Roon 2.0 build 1128 ARC 1.0.23 Hi, I am using roon on a rock system and just realized that the folders (both Storage and Backups) that are connected to the rock (WD Elements) now show the folders twice. And somehow there is a -2 added to the folders. Does someone know what this is about? In which folder do I have to copy my new files now? Thanks Stefan [Bildschirm­foto 2022-11-27 um 16.52.28]

Storage - Added External Drive - Duplicate Folder [Ticket In]

Roon Core Machine Roon ROCK installed on a Quiet PC UltraNUC Pro 10 Fanless: Intel NUC 10 Performance Kit - NUC10i5FNK, 4C/8T 1.6-4.2GHz M.2 only Corsair Vengeance 16GB (2x8GB) 2666MHz DDR4 SODIMM Memory Samsung 970 EVO Plus 250GB M.2 NVMe SSD (3500/2300) Samsung 870 QVO 4TB SSD Solid State Drive Samsung T7 Shield 4TB, Portable SSD (external added 2 years after original build) Networking Gear & Setup Details Ethernet Amazon eero Pro 6E Mesh Wi-Fi System Netgear Nighthawk S8000 Gaming & …

[Suedkiez (Just a fellow user like you)]

Interesting. The first one had a few suggestions that didn’t involve deleting and reinstalling the whole library, so maybe that’s an option and maybe it helps. One would hope that Roon can give an update about the supposed fix from the second link. Good luck!

[andomar]

Got it working again!

Some weird things happened along the way (couldn’t connect after reboot), but I can’t say for sure if it was my fault (held power button on NUC too long (?) → BIOS setup).

My cheat sheet for next time:

• Remove folder from storage settings.
• Stop server via UI (rock.local)
• Turn off NUC.
• Turn on NUC.
• Re-add folder to storage settings.

I just wanted to add a single MP3 and it took me 3 hours of admin-recovery time.