Roon screen whiteout

Support
1

Yes same issue here after the latest update - same OS/Graphics setup.

2

+1. And I was so happy that it worked like a charm until now…

3

Hi @Patrick_Conroy / @Mycoft_Holmes,

Can you please provide the following?

  1. A screenshot of the issue
  2. Press the bottom left “Windows button” and search for “System Information”
  3. Provide a screenshot of your System Information -> System Summary information
  4. Provide a screenshot of your System Information -> Components -> Display information
  5. Logs from your affected device immediately after the issue occurs. Logs can be accessed by using these instructions and sent through Dropbox / Google Drive / Send.firefox.com or alternate means.

Thanks!

5

Requested info sent in DM as yes, I’m paranoid about security and the logs do contain info I would prefer not to share with the world :).

1 Like
6

I just downloaded today’s new core build update and I’m no longer having the white screen after minimizing on my Intel i7 Windows 10 PC. Thanks Roon.

1 Like
7

Fixed for me too! Also digging the sleep timer in today’s release. Great Job!

1 Like
8

Yes, fixed for me now too. Pleased with this. :smiley:

1 Like
9

Hello All,

I wanted to reach out and let you know that we released Roon 1.7 Build 610, which includes some improvements that we believe should help here. Please give the update a try!

You can read the full release notes here:

Thanks,
Roon Support

10

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