Roon server application crashes when adding new FLAC albums (ref#28LT2L)

Support
1

What’s happening?

· Something else

How can we help?

· I'm having trouble adding music to my library

Describe the issue

My Roon server application crashed when I tried adding some new FLAC albums to the media folder. As soon as I remove the newly-added albums, the server is able to function normally again. I can reliably trigger and clear the error condition at will with this procedure.

Describe your network setup

1GB ethernet to OktoResearch Stereo DAC8 via Ubiquiti 16-port switch

Mac Mini, late 2012/16GB, Catalina/10.15.7

1 Like
2

Hi @Kobi_Eshun ,

Thanks for reaching out and for your patience until we’ve had a chance to review your case following the weekend. We reviewed the logs you uploaded, but they have been inconclusive so far, can you please upload the remaining RoonServer_log.01 - RoonServer_log.20 logs when you have a chance? The actual error/crash is likely in one of the older log files and we’ll need to review those to confirm.

4

Uploaded. FWIW, the server has started crashing now, even without new files to process in the watched folder.

5

Hi @Kobi_Eshun,
I’m sorry you’re still having trouble. Can you please upload the files the @noris asked for and let us know when you have?

6

I uploaded a set of files half a hour ago via your uploader-Zoho WorkDrive page.

1 Like
7

I just downloaded build 1445, and that resolved the issue.

1 Like
8

Hi @Kobi_Eshun ,

Thanks again for sending the logs over and for your patience as we worked to get to the bottom of the issue. I’m really happy to hear that the issue is solved on your end with the new Roon release!

9

This topic was automatically closed 36 hours after the last reply. New replies are no longer allowed.