What best describes your playback issue?
· My DAC, streamer, or speaker doesn't appear as a Zone in Roon
What type of Zone is affected by this problem?
· *Network Zones* are affected.
Is the affected network Zone connected with Ethernet or WiFi?
· WiFi
Which network audio protocol is the Zone using with Roon?
· RoonReady
Does the device show up at all in Roon Settings -> Audio?
· No, it does not show up there
Does the device play audio from another source when using the same connection?
· The device has no problems with another audio source
Have you checked that Roon is whitelisted in any firewalls?
· I've checked the firewall and the issue remains
Since you are using a network connection to the device, please ensure that your RoonServer is on the same subnet as the device
· My devices are on a single subnet but is not visible to Roon
Do you have a complex network setup?
· I have a *mesh network* with devices connected to multiples points
Your local network might need some re-arranging to support Roon.
· None of the suggestions have helped me. I'd like to submit a support request.
What are the make and model of the affected audio device(s) and the connection type?
· Vifa Stockholm 2.0 and 2 Vifa Copenhagen 2.0
Describe the issue
I just got a new M4 iMac and downloaded Roon app. On the first day, I was able to play music to the 3 speakers connected through my home WiFi. On my next playing session, Roon indicated that there was an Update, so I clicked to update the software. My speakers disappeared from the Audio Devices! but my wife's Roon works as normal on her MacBook Air. I Restarted my iMac, restarted Roon and the speakers appeared again. So I was able to group them again in one Audio Zone as I had done previously, and played music that evening. Yesterday, when I restarted, Roon could not find my speakers again. So I restarted the iMac, but Roon still cannot find my speakers, just indicating "No audio found".
Describe your network setup
ISP to their box, to Orbi with 2 satellites. Orbi softwware confirms that my audio and other devices are in the network.ell, jus as I was writing this, and Roon asked for a Screen shot (I don't know how to do this), I went to Roon and my speakers showed up in the Audio Zone, and they started playing ! That's nice, but I don't know what happened. BTW, my Firewall is Off.
