Detalles de la red (incluido el modelo / fabricante del equipo de red y si está en WiFi / Ethernet)
Ethernet intel 82579 gigabit
Dispositivos de audio (especifique qué dispositivo está utilizando y su tipo de conexión: USB / HDMI / etc.)
Caja Pro-ject S2
PROBLEM
I have updated room in W10 and it starts well, but after a while it is working, if I change the screen to another application and come back, the screen goes blank, although it still works.
The same thing happens if I minimize the screen and maximize it again, the screen remains blank.
I have to close and open it again to be able to see the screen again, but then it happens again.
has been updating.
Does the 32-bit version of Roon have the same behavior? I would make a Backup of your database and then try to install the 32-bit one from our Downloads Page.
Press the bottom left “Windows button” and search for “System Information”
Provide a screenshot of your System Information -> System Summary information
Provide a screenshot of your System Information -> Components -> Display information
Logs from your affected device right after the issue occurs. Logs can be accessed by using these instructions and sent through Dropbox / Google Drive / Send.firefox.com or alternate means.
I will follow up via private message regarding the trial.
Thanks for sending these over @outfaced / @Rafa_del_Olmo.
We are still investigating this issue at the time, but I have added your reports to the investigation ticket.
I am running out of the trial period again and I cannot use it in these conditions, if you can extend the trial period until it is resolved and then I will contract the annual membership
I wanted to reach out and let you know that we released Roon 1.7 Build 610, which includes some improvements that we believe should help here. Please give the update a try and let us know if it helps!
