Roon won't connect to my Mac Mini

Support
1

Roon Core Machine

Mac Mini
Which is activated 13.5.1
Roon version 2.0 (version 2012).
The absolute newest version.

Networking Gear & Setup Details

Connected Audio Devices

Number of Tracks in Library

Description of Issue

Two months ago it worked perfectly.

Now Roon identifies the Mini, but it won’t connect to it leaving me with this message:

Something went wrong with an update.

My iPad Pro is updated as is the Mini.

Roon is running, and Roon has identified the streamer (Waversa).

What to do?

3

The linked post below details the latest Roon Production versions and build numbers.

As you running an older version of Roon I would recommend re-downloading and installing Roon from the Roon website.

Just to make sure I’m reading this right … Could you confirm what Roon build numbers the Mac Mini and iPad are running.

They should both be on version 2.0.20 build 1303.

Note Roon state both version numbers and build numbers.

5

Hey @Jorgen_Dan_Weibel,

Sorry for the delay in getting to your thread! @Carl has provided a few good questions - I’m able to see all your devices are now currently running build 1303, are you still running into issues?

If so, lets see if refreshing your database would be helpful:

  • Create a Backup of your current database
  • Exit out of Roon
  • Navigate to your Roon Database Location
  • Find the folder that says “Roon”
  • Rename the “Roon” folder to “Roon_old”
  • Reinstall the Roon App from our Downloads Page to generate a new Roon folder
  • Verify if the issue persists on a fresh database before restoring the backup

I’ll be on standby for your reply. Thanks! :+1:

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