Hi everyone,
Thank you for your patience. For anyone who recently posted or had a report merged into this tracking thread, here’s where things stand.
Certain Qobuz tracks are failing to play in Roon within specific geographies. This is a more track-specific version of a broader network pathway issue between the Qobuz API and Roon that we investigated directly with their team. Qobuz adjusted their architecture to resolve symptoms for the large majority of users, but intermittent reports are still coming in.
We’re continuing to work with Qobuz directly on these more recent reports. We will share more information as soon as it is available. We recognize this is frustrating, and we’re determined to resolve it as soon as possible.