Roon won't start on Mac mini

[Sean_Chen2 (Sean Chen)]

Roon Core Machine

MacMini ,CPU M1, Ventura 13.0.1, Memory 8G

Networking Gear & Setup Details

<NetGear C63100-100NAR, on Ethernet, no VPN

Connected Audio Devices

Topping D70S DAC through USB

Number of Tracks in Library

2000 tracks

Description of Issue

Roon won’t start after updated, tried to reinstall but still not working

[Duane_Robbins]

I am having the same issue… just updated ROON on my Mac Mini and it won’t start after the update. Was working fine prior to the update. Have rebooted, but haven’t reinstalled, yet.

[Pavel_VASILEV]

A am too, but after updating the ROON and then after updating Mac OS the issue didn’t solve

[Rugby (aka Daniel or Big Dan)]

This might help

Upgrade to the latest Roon update - Roonserver is not starting [Hotfix released - if you are still impacted please work with Roon support to resolve]

Hi, all! Sorry for the issues you are having. There is a workaround for this problem that will get you back into a working state. The steps are: Stop RoonServer process Go to your Database Location – instruction Go to Database/Registry/Core Remove the file called bits Start RoonServer. Apologies for the trouble. We are already working on a fix. Thanks! – Ivan

[Menzies]

@ivan

Sorry for the issues you are having. There is a workaround for this problem that will get you back into a working state.

The steps are:

1. Stop RoonServer process
2. Go to your Database Location – instruction
3. Go to Database/Registry/Core
4. Remove the file called bits
5. Start RoonServer.

Apologies for the trouble. We are already working on a fix.

Thanks!

–
Ivan

10characters

[benjamin]

Hey @Sean_Chen2,

It’s great to see you on the Roon Community! You have my sincerest apologies for the delayed response here, we’ve been dealing with a higher-than-usual volume following our release and we’re working as quickly as we can to get back to everyone.

Following up on this thread, I was able to take a look into your account and see that your Mac mini core has been online recently. Are you still experiencing issues?

I’ll be on standby for your reply