I noticed the same HTTP error 500 in the Roon Core log when getting such errors:
12/16 13:50:56 Debug: [easyhttp] [3173] GET to https://search.roonlabs.net/1/search?count=50&c=tidal-ar returned after 135 ms, status code: 500
12/16 13:50:56 Error: search service failed: Result[Status=UnexpectedError]
12/16 14:09:32 Debug: [easyhttp] [3629] GET to https://search.roonlabs.net/1/search?count=50&c=tidal-ar returned after 2087 ms, status code: 500
12/16 14:09:32 Error: search service failed: Result[Status=UnexpectedError]
Thanks a lot for taking a moment to illustrate this Roon Search error. As you’ve discovered yourself, there’s a problem connecting to the Roon Servers.
I wonder, could you please change your Router’s DNS servers from the ISP provided ones to Cloudflare DNS, Quad9 or Google DNS?
OP, i am having this same issue running build 880 on both remote (iphone) and core (nucleus). Changing the DNS to 1.1.1.1 has my network running even better than before (how did I not make the change before?!) but no change on the nucleus / search, and i have rebooted everything. DNS on the nucleus shows the updated 1.1.1.1 address.
Hi @beka I haven’t had the opportunity to investigate further but I am having what appears to be the same, or similar problem.
My searches only appear to be searching my local library as items I can actually see, in Qobuz, can’t be found, the screenshot illustrates the problem. So in practice searching for new material from Roon doesn’t work, interestingly this wasn’t a problem with the beta.
Another possibly relevant observation, if the searched artist/criteria exists in my local files then the search of Qobuz works and displays a comprehensive discography!?
Same issue for me too since 880.
Not always. Maybe about 1/3 of the time.
I’ve been using 1.1.1.1 as DNS for years.
Edit: Ooops. Just noticed I’m not in fact using 1.1.1.1.
I set up iCloud Private Relay on my core machine around the time 880 was released.
My understanding was that this only affected the Safari browser but it appears to be routing all my DNS requests.
Seems suspect. Will remove private relay and see if Roon search improves and will report back.
I’m also experiencing the “Can’t connect to Roon Search”. Especially when searching for album or artist that is not in my local library. Discography results for artists in my library (with albums both local and on Tidal) load slowly. I’m using Cloudflare DNS and I’m not using private relay.