Silent Angel Rhein Z1 v2 issues

[Sonny_Lindhe]

Roon Core Machine

Silent Angel Rhein Z1 V2

Networking Gear & Setup Details

Using USB -B for audio connection Silent A to DAC inside Peachtree Audio Nova 500
Silent A specs are: supports up to DSD 11.2M (DSD256), but DoP (only up to DSD64, depends on DAC)
Native DSD up to DSD256
Extension
USB3.01, USB2.02 for extra storage
1000Mbps Ethernet Port
works well with high-performance NAS(Network Attached Storage)
connecting to Gigabit LAN port of a router or audio switch

Number of Tracks in Library

4000 songs

Description of Issue

Suddenly Roon and VitOs Refuse to open up and It impossilbly to to connect from any source

[SilentSoundwave]

Try reinstall Roon package in Vitos manager. Make sure you have a update from Roon settings.

[Henry_McLeod (Henry)]

Was this supplied as a Roon Ready product? It is likely the supplier has the responsibility of providing you with support specific to the hardware and OS you are using.

[CrystalGipsy (Resisting the flow!)]

Roon scraped the core partner programme so there isn’t any official lists of supported hardware.It’s not sold as Roon Ready it’s sold as a core server but they have other devices that are Roon Ready streamers. But I agree it’s up to them to supply latest build to their os that works.

Roon Core Partners page

Semi-correct. Correct is that it wasn’t worth the trouble, but incorrect because it was never a licensed thing. We just allowed these manufacturers to distribute our software for a time. Given the support burden, we don’t do that anymore. Additionally, we were able to do some serious performance increases on Roon OS (ROCK & Nucleus) that aren’t available on Linux, so these older Core devices are running with a 20-30% performance penalty given the same hardware. There aren’t many of these devi…

[RBM (René)]

There’s also this to consider:

Rhein Z1 Roon Server : official or unlicensed? [—> unlicensed]

No, in fact, it still looks like he’s still distributing RoonServer, in direct violation of our T&Cs. I would avoid this product and all non-approved servers if you want a product that will continue to work with Roon.

Even if in time the distribution violations have been solved – the onus for support is squarely on Silent Angel.