I am generally a very happy Roon user. However, I have found since the latest Roon update (Roon 2.0 build 1353) applied to Roon server and Macbook Air remote, Roon runs considerably slower than before. Just pulling up any artist or an album once an artist is selected has slowed down considerably since applying the update. Also changing tracks or even restarting the same tracks. Am I alone in experiencing this, I wonder? I have tried shutting down and restarting both Roon remote and server a couple of times.
I have the original Roon Nucleus as server and I connect to it with my MacBook Air where I run Roon Remote. Internet is via Verizon FIOS with an ethernet cable from Verizon-supplied router running to my Roon Nucleus. Attached is a snapshot of my settings page:
Same issue here on my Synology since the last update. Almost unusable at the moment, even with daily reboots. Was working very well before. Can I roll back an update?
I think they’re moving functions to “the cloud”, aka “someone else’s server”, so it’s out of our control. I have a load of local Jerry Garcia albums, and can’t find any of them!
Thank you everyone for the very helpful updates and info! Glad to know it’s not just me. I did try another reboot @mikeb and maybe its helping, not sure yet.
Happening to me as well, Roon is almost unusable at this point searching. Pressing “play” can take another 30 seconds for the music to start. I’ve restarted everything a couple times.
Ya sure they already realized. It’s more about where to fix this (in the app, in the backend), have they finished investigating and preparing rollout of a fix or are they still not sure what is the root cause.
Hopefully we will get an update soon.
Yeah, I guess they do read the forum and must know… Of course this must happen around Thanksgiving The perils of staged rollouts.
I’m wondering what affected people have in common, no theme seems to be emerging across the various threads that distinguishes affected people from those not affected. Various Roon server platforms, various remotes. Looks random on the surface.
One aspect of the slow response time that I experience is that ongoing playback of a track can at times be interrupted (usually only briefly maybe 10-20 seconds or even less) by initiating a fresh search. I sometimes even see a Roon error message stating that this could indicate a system or capacity problem. I hope it is a problem they are eventually able to fix.
I think you are right it is better now. However, this issue that I mentioned in my last post persists: One aspect of the slow response time that I experience is that ongoing playback of a track can at times be interrupted (usually only briefly maybe 10-20 seconds or even less) by initiating a fresh search. I sometimes even see a Roon error message stating that this could indicate a system or capacity problem. I hope it is a problem they are eventually able to fix.
What happens now if I run a Roon search while music is playing is that sometimes/often the music stops playing suddenly and then after a considerable while (maybe 2 minutes) moves to the next track by itself. And the search that I queued up gets hung and needs to be terminated. So I wonder if they are aware of this - it seems like it could be a bug?
Thanks
Roon stutters after every song. What this means is that (especially when airplaying to a HomePod), after every song in a mixed playlist, playback comes to a stop. And one has to press play all over again. Roon remotes don’t stop yet but there is a definite pause after each song, so that gapless albums are not gapless anymore.
And this is only the core and inhome stuff I am talking about. The basic premise of Roon of music on any device in your home. I have loved the effortless “just works” part of Roon all way from 1.3 to 1.7. Version 1.8 had some bugs, but this is a whole new level of unplayability.
I have tried most of the fixes here. Rebooting the server, rebooting the NUC, reinstalling a backup. Reinstalling fresh(last done when we just moved to 2.0). Changed the dns. Nothing has stuck.
My library size is “modest”. Less than 4.5k albums and about 35k songs. I have 300mbps connection with a private ip. WiFi6 ASUS ai-mesh network on a gigabit backbone. A NUC8i7 with 16 gb ram and a 128ssd. Music on a sata ssd on the nuc and a usb drive attached to the core. Roon devices connected via Ethernet. HomePods are of course on WiFi. not TOTL as some others here, but surely not an under specced setup?
I do have a Plexpass and Plex server running on a synology NAS ( so supremely underpowered compared to Roon), but it’s never stuttered. Sound shaping (the parametric eq) and the multi-room simplicity of the UI still makes Roon the preferred choice, even with all the bugs. For now.
And this is not accounting for out of home at all. Plexamp vs. Arc? Let’s not even talk about that. While I was one of the many who prayed for out of home Roon, that’s not the reason I purchased Roon lifetime many years ago. It was the simplicity of music anywhere and the fact that it “just worked”. That premise is getting seriously challenged now.
From what I can tell the latest server update has some fundamental networking issues. I can’t tell if this is because they’ve moved things to the cloud or if it’s local, but the latest update has broken numerous remote connections… my Android frequently loads a blank screem because it can’t maintain the state of my connection. Roon Remote on one of my Windows laptops can’t connect at all but is fine on the others. The forums are full of related issues (but all with slightly different software/hardware etc) and the support team takes weeks to say that they can’t give an ETA.
Given the recurrence of similar issues every 6 motnhs or so I feel like the underlying network stack is fundamentally broken, and I really hope that the investment from Harmon can uplift the product to be properly tested and supported.
It clearly affects other people as well though not everyone.
The perils of staged rollouts.