SMB connection to internal storage: I can connect from iPadOS 18.1 with the command smb://NUCLEUSPLUS.local but the Data and all folders below show as ‘Read Only’. Why? Prevously I did have full access. I’m running the latest Roon Server version 2.0 (build 1470).
Describe your network setup
Nucleus+ get his IP-configuration through DHCP reservation (always the same IP-adress) and this works flawless.
How are you connecting via SMB on the iPad, are you using a 3rd party app to do so? What is the name of the app if so? If you try to use the full IP instead of .local, is there any change?
I tried all 4 steps, but nothing helps. Still only “Read Only” access.
First I removed the SMB connection settings on my iPad. The Nucleus+ and the iPad are definitely on the same subnet.
Next I restarted the Nucleus+ and the iPad.
Finally I make a new SMB connection. I then have the choice between “Guest” and “Registered User”.
When choosing “Guest” I can successfully connect, but get only “Read Only” access.
When choosing “Registered User” and “Guest” as username with no password, I get an error “Illegal Argument”. When using “Guest” as username and password, I get an error “Authentication error - wrong username”.
Guest should work. Are you seeing the same behavior from a different devices as well? Is the other device running the same iOS version or a different version if so?
Thanks for the additional information - were you able to give your router a reboot as well?
If your issue persists, please reproduce, share the date, and time, and then please use the directions found here and send over a set of Roon logs from your iPad to our File Uploader. Thank you!
When connecting with only the hostname “nucleusplus.local” or the IP-address, I can go down the directory tree: Data > Storage > InternalStorage. This is my ‘working’ directory. There I have some files and 3 subdirectories: CD-Rips, Offline Music and RoonBackups. I can see all the files and subdirectories but have only read access.
When connecting with “nucleusplus.local/InternalStorage” I see as content the folder “InternalStorage”. Clicking on it gives me the following error (translated from Dutch): “content not available due to unknown error”.
So, on iPadOS and iOS the suggested syntax doesn’t seems to work.
Thanks for reporting this. I use the Files app as well for the exact same purpose although on different servers. I failed to test my findings on mobile devices. I will update you if and should I discover a workaround (I certainly expect to)
My error Stefaan. The syntax does work for Apple mobile devices as I’ve just confirmed it but I erred in my memory of your current dilemma. Your attempting to login to a Nucleus with apparent permission issues.
Unfortunately I don’t own a Nucleus to assist in testing but I’ll work on testing a Linux box.
Finally Stefaan I recommend checking out “Documents by Readdle”. I think Apple Files is currently broken to some degree.
I believe I was using that app before Apple Files was even introduced. The feature set is superior to files in my opinion as well. I think it will work for you without this limitation and whats more its free barring your wanting to move up to the plus version which does not offer any additional features in the way of file management.
I wanted to triple confirm - are you still holding your backups within your Internal storage folder? If so, this will likely cause you issues. It’s important to keep your Backups folder separate from your internal storage folder.
If you can, after turning Roon Server off safely, I’d move your backup folder to a location separate from where Roon will continuously scan. I realize this isn’t tied to the core issue you’ve posted about, but feel it’s important enough in that it’ll help prevent any bigger database-related issues down the road.
Let me know if you’re able to do this successfully!
In my Nucleus+ setup I disabled the “InternalStorage” folder for scanning and configured specifically only the “Offline Music” folder for scanning. So, I think I’m safe.
Also, when making a backup, I zip the “RoonBackups” folder and copy it to an off-the-box storage space. So, even if the internal storage should crash, I still have an offline backup available.
