thank you to confirm me :
. AIR is a communication protocol developed by Devialet.
. AIRPLAY is a protocol developed by Apple for itunes
do I have to use an AirPort Express terminal ?
I donāt think so, because as I said on the pilote AIR screen it is indicated ;
āDEVIALET AIR - streaming is disabledā and yet, there is the volume indication that works (see the screen below)
I have to admit Iām a bit lost
Any one of these should work. Airplay is the only one thatās not bit perfect, so choose one of the other two.
If I were you, then I would try to detect / isolate the problem by following these steps:
- In the Devialet configuration I would activate a single input: Ethernet network.
- I would disconnect the cables from all inputs in Devialet, except for the network cable.
- I would uninstall any Devialet driver from all Roon Core and Roon Remotes.
- I would restart all systems (router, Roon Core, Roon Remotes, Devialet).
- At this moment, in Roon you should see only 3 Devialet audio devices (all on the network, none directly connected to Roon Core / Remote): Devialet AIR, Roon RAAT and Devialet AirPlay.
- I would disable all DSP in Roon.
- I would only activate the Devialet AIR device and see if the problem occurs.
- I would only activate the Roon RAAT device and see if the problem occurs.
If the problem does not occur with Devialet AIR, but occurs with Roon RAAT, then it means that the Gigabit bug from Devialet manifests itself in your system and you should forget about using Roon RAAT.
If the problem also occurs with Devialet AIR, then I would investigate the local network and the Roon Core computer. This protocol should work without problems.
Thank you for all these recommandations
I will try to do these steps
ok thank you
A little disappointed, because I pay 14 euros per month for a tool that does not work properly, when using RAAT, ROONās own protocol.
But hey, on the forum, I got a bunch of answers and advice. Since then, I use AIR which seems to me a little less pleasant to the ear than RAAT.
If I knew, I would not have taken out a subscription
Of course I can stop it whenever I want
I will try to see with AUDIRVANA
thank you
Philip
If you would like to continue troubleshooting this, please let me know. We are more than happy to lend a hand to figure this out. We would want to know which of the suggestions were followed to give the best advice.
Wes
Just so you know Philip, Devialet themselves have been pretty hopeless with getting RAAT working and theyāre own version of AIR is less reliable than the Roon version, which I believe wasnāt made with the help of Devialet but by Roon themselves. Iād give Roon a chance to help you out if I were you. Iāve never seen them give up on anyone yet, and Iāve used Roon for 3-4 years now.
1 Like
Hi, thank you very much for your reply. I donāt know if Devialet AIR is less Reliable than ROON RAAT, but I can say that since I use AIR, it works well, I have no more cuts. I must admit that I had only one in 4 hours of listening to music, which is still acceptable.
Kk they never give up on someone who has problems, but at the moment RAAT is working badly.
Maybe this is related to my Internet box, the flow of information too high ā¦ I do not know.
In terms of audio quality, I canāt feel the difference between listening to RAAT and listening to AIR ā¦ Do you have an opinion on this ?
I plan to use an audio server like ROON NUCLEUS, connected to the Devialet via USB, but I donāt know how to control the NUCLEUS afterwards ā¦ just a keyboard and a screen connected to NUCLEUS ?
kind regards
Hi, thank you for your reply.
Yes of course, a solution to my problem will be good, but as I said to PIM, using DEVIALET AIR it works (jusr a cut in four hours).
Yes I followed all the solutions proposed by the different people on the forum, but none made any real difference.
As I said, I donāt know if RAAT brings better audio quality than AIR, itās hardly perceptible by earā¦ it seems to me that AIR is ābrighterā than RAAT and RAAT āwarmerā than AIR.
Do you think that my Internet box could slow down the flow of data sent by RAAT, because if I understood correctly the data sent by RAAT is larger than any other protocol.
kind regards
Philippe
Itās possible but itās a hard thing to measure without a paid app. Can you confirm that you disabled DSP? If so, has the core been tested on ethernet while that was the case? The core not being on ethernet introduces an unstable element to the testing of these things so I want to be sure.
Wes
Hi Wes, Sorry for the delay in my reply, I had a busy week.
As you requested I disabled the DSP on the DEVIALET ROON RAAT (I had only one DSP integrated, which was āsample rate conversionā) and I must say āno music cutsā in 5 minutes of music. Normally the cut appeared quickly after 10 seconds.
I must say āwhat surpriseā. Now it is necessary to verify on a long period, but itās encouraging.
About your second question, I didnāt understand, the cuts appeared in both cases ; laptop in WI-FI or laptop in Ethernet. My Devialet is always in Ethernet directly connected on the Internet box.
Currently I listen to music while my laptop is connected to WI-FI at 8 meters from my box ā¦ and it works very well, no cuts in ten minutes of music ā¦ good
Iām going to listen to music this week-end and Iāll come back to you to tell you the result. Thank you
have a good week-end
Philippe
I am glad that youāre back to enjoying the music. Looking forward to good news.
Wes
1 Like
This topic was automatically closed 45 days after the last reply. New replies are no longer allowed.