· I'm having trouble with my DAC, speakers, streamer, etc.
What best describes the issue with your audio device?
· Other
Describe the issue
I'm using Roon on a Mac mini M2 16 Gb, that i manage from my MBP with screen sharing, since then when playing musing, my Mini play also the music, but with crackling, and when I stop the playing, my Mini is still crackling...
Yes, there is. However, your support request is in the support queue and will be responded to in order. Support doesn’t work weekends, so, today will be the first day back to address support requests since Friday night.
That said, maybe as a fellow user I can offer some assistance…
Do you need to control it via screen sharing?
You could load Roon on the MBP and during install choose to connect to the server running on the Mac Mini instead of installing it local. This will let you run Roon on the MBP as a CLIENT to the server on the Mac Mini.
Alternatively, you could load Roon Remote on a tablet and control it from there.
Thanks a lot for diving into Roon with all your devices and so much dedication. I’m really sorry our support team wasn’t able to reply directly since you reported the issues you were running into.
I can confirm this request is in their queue and they’re working their way into replying.
In the meantime, we’ve extended your trial so there is sufficient time to address it.