Spontaneous Playback and Volume Change on Roon (ref#P19HDK)

Hi @Dan_Freed,

Thank you for the report. The team would like to try to pinpoint the event by activating diagnostic mode for your account, which will automatically request log reports to our servers.

Which date did this occur? Do you recall the track that began to play?

RoonServer can’t automatically begin playback unless root-level control software on RoonServer or authorized within the LAN instructs it too. Third-party applications like home automation software, digital alarm clock apps, or virtual mixers that have a timing control component might have this authority.

Do you have any home automation involved on the network where this occurred? What about extensions like Roon Alarm Clock?