SSD Not Recognized: Samsung 870 EVO 2TB (ref#OC64Y1)

[Suedkiez (Just a fellow user like you)]

Not the first time a Nucleus came with a broken cable. You can either buy a new SATA cable yourself or start an RMA.

Request for Replacement Cable for Internal Drive (ref#1PIJLY)

Hello @nbrown1001 , If you’d like to request a cable replacement, you can do so by contacting our RMA team via the following form here: https://account.roon.app/en/contact/nucleus-troubleshooting/ Also to note, we have a hard drive install guide for Nucleus One available here: Hope this helps!