I use both TIDAL and Qobuz in Roon. As of recently, when I add a TIDAL album in Roon, it looks to be added only to flip back to not added a few seconds later.
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Hi @miguelito,
Thanks for writing in to let us know about this issue. I’d like to try to find this event in the logs to get some more information on this problem. Can you please reproduce it and let us know when the behavior happens and what album you were trying to add to your library? Once you provide that we can proceed with troubleshooting.
Just now I could not add this album. I click “Add to library” and it seems to add it only to revert back in a second or so…
@miguelito I reviewed our records on your library and it looks like you may be hitting Tidal’s limit on albums. You can confirm this by trying to add the album in the Tidal web app. If I’m right you’ll get a notification saying “some items were not added”.
Wow, I think you are right. I had no idea TIDAL had a limit. I surely have more albums on Qobuz than TIDAL.
Found an article on Reddit on this: Limit seems to be 10k albums, playlists, tracks, artists. It is crazy to put such a limit. What is the point? It’s just a record of what you liked, a little itsy bitsy text per album, etc. And more importantly, how does one sort that out if the limit is reached? What do I remove? Crazy…
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@miguelito Thanks for confirming; since the behavior happens in the Tidal app as well, the TIDAL support team would be best to assist from here.
FWIW, I contacted TIDAL support and was told I had reached 9,999 “items” (I presume they mean albums) and that that is the limit. Insane. Anyway… Thx for the followup. I have more than this count of albums on Qobuz.
I was considering moving to TIDAL only now that MQA is over, but this one fact is a no-go for me. I will keep TIDAL because some albums are not on Qobuz, but it’s clear this is not an option.
Actually, based on previous issues like this, it seems that the items can be anything, whatever is reached first. 10K favorited albums, favorited artists, favorited tracks, …
Yes, understood. It is absolutely idiotic.
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Yeah, one would think that the resource requirements for Tidal by allowing more favorites are not prohibitive 
Right. It’s like subscribing to Microsoft Office and finding out the largest doc can only have 10k words, or 10k rows in Excel, or worse: Words + Excel rows limited by 10k. It is absolutely crazy, and a limit so low that I am guessing a lot of people are hitting it.
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Some simple math:
- Assume each item is identified by 20 alphanumeric characters
- 10k items is then 200k characters
- If they had 10 million users (they have about 1 million if the intertubes is right) then this would be approx 2TB of data to store
Now consider the size used by tracks:
- Number of tracks: 110 million
- Avg size per track: 30 MB
- Total size to store: 3,300 TB
You see here from a storage standpoint, the 10k limit makes absolutely no sense. And keep in mind I am assuming that all 10 million users hit that limit.
Like I said it is in my opinion a really dumb decision.
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