Stuttering when using Tidal with Squeezebox Radio and Boom

Support
1

As a follow up to another thread in order not to highjack the OP’s thread I have posted a new issue and posted my setup details @mike as requested.

Describe Your Setup:

Build 128, v1.2 Linux 64

Unraid 6.1.9 via debian docker
Intel Xeon Unraid Server.
Local disks via data on the UnRaid Server.

Describe The Issue

Streaming to a Squeezebox Boom and Squeezebox Radio, either separately or both
in the same group, when streaming Tidal I get stuttering and eventual silence until I restart the core.
The Tidal tracks are set as 44.1k flac stream and not mp3.

Describe your Tidal Setup:

UK account.
Hifi (lossless) account
I don’t recall the track I was playing as it happened more than once.

Will the log highlight stuttering?

2

Hey @mannp – I just sent you a PM with instructions for getting some logs to us. Take a look and we’ll figure out what’s going on here. Thanks!

3

Hi @mike logs sent this morning.

Regards

4

Hello @mannp,

Can you pleased add such info:
What is you internet connection speed?
Can you describe your network topology?

5

Hello @vova

Internet is Sky ADSL broadband up to 17Mb and its running at 14Mb.

Network topology is a central RT-N66U Router connected wirelessly to the Squeezebox Radio and Boom.

Unraid is connected to the router via 1000Mb wired connection.

6

I should add that if I add both SB Radio and SB Boom to a group and try and stream Tidal to them, the stuttering is immediate, but I am not sure if that is a supported config, so may not be expected to work correctly.

7

Sounds to me very much like a wifi- signal/ and possibly bandwidth issue.

8

That was ruled out for me as SB Server, Ickstream and Tidal work just fine with the same two devices.

9

By way of an update, the latest version of 1.2 causes playback to stop on one of the group and continues playing on the other, while a few minutes after they swap and one stops and the other continues playing.

10

I have the same? problem and have some additional data that might help. When connecting a SB Boom player to Roon I get a very stuttered playback. At first I though this was a bandwidth issue as I have a low bandwidth connection between the RoonServer and the SB Boom (Home server to mountain cabin VPN link).

I then connected my Naim Mu-So over the same VPN Link and this device is playing just fine, hence this doesn’t seem to be a bandwidth issue but more a SB Boom issue. And by-the-way, I have SB Touch and SB Duet playing just fine in my home location (same subnet as server).

11

The two devices in the group for me are a SB Boom and a Squeezebox Radio.

I also have a SB Touch which is working fine connected to the same Roon Server.

The two duets are controllers only, so don’t count those in the issue really.

12

I have this issue too, Tidal and other music is fine over the same network but playing it through Roon leads to a lot of suttering.