· I'm having trouble with my DAC, speakers, streamer, etc.
What best describes the issue with your audio device?
· Other
Describe the issue
With the recent update to airplay 2 my older speakers which only have airplay 1 do not sync with the newer speaker that has airplay 2 capability when they are grouped together. There is a roughly 1 sec gap between music playing through the speakers when they are grouped together. This was not an issue before the airplay 2 update in roon came out
Describe your network setup
Roon core on laptop. Sonos move 2 speaker (airplay 2 capability) Yamaha NX N500 speakers (airplay 1 capability) Bluesound pulse flex 2i (airplay 1 capability) System connected via wifi.
Same here. But delay is between a venerable Arcam Airdac (using airplay1) and a stereo pair of Sonos One’s also using airplay?2. This worked flawlessly until the newest update. This problem does not exist when I use TuneBlade which continues to work without any delays/ issue. Please fix! Very frustrating that a new feature should break a previously very stable system.
Have you added your Zeppelin to Apple Home app? My Naim gear wasn’t working after the last update. It was recommended I add my devices to Apple Home and it worked resolving my non-playback problem.
Is there a specific error message you see? If so, please select from the following options:
· "Roon lost control of audio device"
Please try to reboot your Roon Server and check to see if this helps.
· Rebooting my Server had no effect, the issue remains
Please try to reboot and unplug/replug in your affected audio device and check to see if this helps.
· Rebooting and unplugging/replugging my audio device, the issue remains
Please open your Roon Remote and select the "System Output" Zone and try to play to it. Do you encounter any playback errors with this Zone?
· Playback *errors for both* my other zone and when I play to System Output as well
Please try fully rebooting your network equipment
· No, I'm still having trouble
An issue with playback on System Output and another zone often indicates a network security problem. *Check your firewall(s)* to ensure that *Roon*, *RoonServer *and *RAATServer* are allowed to properly communicate
· I'm still having problems / This isn't relevant to me
Does the issue happen with local library music, streaming service music, or both?
· Both local and streaming content are affected
Please try playing content of a lower sample rate (44.1kHz or 48kHz). Do you still have the same issue?
· No, lower sample rates are still affected
What is the model/manufacturer of the affected audio device(s) and the connection type?
The utility company replaced my electrical meter, the service kicked everything off. Now Roon will not airplay to sonos where it was happily rolling along previously. I have a Intel 11 NUC as my Core, Asus 11,000 Router, Fiber 1G, all sonos 2 ready speakers, have removed firewalls, etc... Also the one Sonos speaker showed up as a Roon Ready Device that was previously just a net work device and when I request the system to find my Roon Core, it just rotates around and around. At this point I am a tad bit frustrated because as we all know sonos is a tad bit mess up. I am still using the old android S2 app on all of my devices just for that reason. Thank you for your assistance in advance. Roxie/Mary
Describe your network setup
LAN thru Switch to NUC ASUS 11,000 Router, Nokia ONT, Home Asstant connected to same router switch (no wired connections to sonos)
Thank you for the report. We’re investigating Airplay sync issues and potential regressions with Airplay-1 devices with Roon. I’d first restart RoonServer and try adding any Airplay 1 devices to the Apple Home app. This might help around in the short term while the Roon team investigates a more permanent solution.
Re Roon 2.0 build 1432 I installed the new build update about a week ago and it created a sync issue. I use a combination of Airplay 1 and 2 speakers. My 2 speakers are on WiFi and all others are Ethernet. Since the update, the Airplay 2.0 speakers on WiFi are out of sync with the other speakers. Nothing else at changed but the build and it immediately started the sync issue. This happened once a while back and you came out with a new build that installed and fixed the issue. Not sure if you are already aware of the problem. Thank you
Describe your network setup
I use a Cisco RV345P router with NETGEAR Wireless Access Point (WAX630EP) - WiFi 6E Tri-Band AXE7800. Server is a Mac Mini on Ethernet
Hi @PixelPopper Thank you for the tip unfortunately, my Zeppelin must be too old as there is no way to add it to Apple Home app I can add my Naim on which I did, but this made no difference, was definitely worth a try, Thank you
There are mixed reports on the success of the “work around” but the support team are investigating the issue but are on a public holiday and recommencing next Monday…
Sync issues between Airplay 1 and Airplay 2 are very likely a separate failure mechanism from the issue affecting playback on first-generation Naim devices.
We’re tracking this issue with an independent investigation and will post updates here. You can expect a broad constellation of Airplay-related improvements and corrections in the upcoming several releases.
Thank you for your good work so far. Can you explain why/how this sync issue is a different one as the one before? When this occurred earlier this year, there was a quick fix (early access) and this time it stays a lot longer.
I’m using the early access and have a serious problem with Roon for the past month, which I’ve paid for. (This is not the first time.)
Can you give me a window where I can expect to receive a permament fix? You’ll probably see its getting annoying.
Agreed. I cannot use Roon in the way intended at all since the update. Its broken the ability for these speakers to work together. Im paying for it but I dont know how much longer I will bother if it doesnt work properly.
I feel your pain. I am also very frustrated. With the sink problem, which seems to be going on for a seriously long time now for me, this has been happening before the update, So I’ve been in this non sinking problem for a long time are used to pause my music and restart my music to get it back in sync very annoying but at least it worked but since this update I cannot even do that I can only play with AirPlay1 are AirPlay 2 if I link them together, as you know it’s unplayable as it stands now
Btw I’ve coupled a new AudioPro C10mk2 with a new AppleTV via AirPlay2 . Still a sync gap exists. AudioPro is WiFi and the AppleTV wired, same setup as before with the Pioneer Receiver with AirPlay1 and the AudioPro.
The broke something and they don’t want to fix it because it’s old school? Every system will get old once, so this is not a very comforting answer from Roon @Early_Access@support_richmsp@connor
(WiFi is via AVM mesh and cable goes through two switches. But this is the same as before the sync problem.)
Thanks for your thoughts. I completely understand your frustration, and I’ve been dealing with a similar syncing issue myself with my older AirPlay 1 device. As someone who has done beta testing in a different field (I’m a beta tester for Medic-UK), I know firsthand how challenging debugging can be, and I appreciate the patience it takes. That being said, I agree—it’s disappointing when a system that worked well before suddenly doesn’t, and it’s hard not to feel frustrated when issues like these go unresolved.
I haven’t had a lot of time lately, but I made it a point to sit down and reach out to both Roon and Bowers & Wilkins. I’ve already logged a ticket with B&W about my specific problem (my first-gen Zeppelin Air, which is connected via Cat6 cable), and I’ll share any updates I get from them.
What’s clear to me is that people come to Roon for its stability, reliability, and sound quality—these are its core strengths, and when things start breaking, it’s tough to ignore. Like you, I’m hoping the Roon team has made some progress on this bug. Just hearing that they’re actively working on it would go a long way toward easing our concerns.
Thanks again for sharing your setups and thoughts, and let’s keep pushing for a solution together.
