Synchronisation of Roon App across devices and frequent dropouts

[beka]

Hello @Dr_Arjun_Rao,

Thank you so much for getting in touch and sharing where you find yourself at the moment. I am so sorry that your streaming experience is interrupted by dropouts and your devices don’t seem to stay synchronized.

For the first issue, could you please try to:

• uninstall the Roon Remote app on your iPad and iPhone
• restart the devices
• reinstall the Roon Remote app on your iPad and iPhone

You can do the exact same thing for your Macbook Pro. You can download the latest Roon software from our website:

https://roonlabs.com/downloads

As far as the dropouts are concerned, I’m afraid it does not come as a surprise. The Zen Mini II does not meet our minimum requirements for a Core. We explain why this is here:

About the Innuos category

Discussion for Innuos’ products resides in this category. Note, that while many Innuos products have the option to run as a Roon Audio Endpoint or a Roon Core, there are some caveats that you should consider: As an audio endpoint, these products are not Roon Ready or Roon Tested. We do not have any of these devices in-house and are unable to provide support for them. As a Core, these products do not meet our minimum requirements, which means that you may encounter performance problems not…

However, this does not mean you cannot use it. It might prove helpful to make use of this resource we’ve made available:

Troubleshooting Audio Dropouts