System output not displaying on Roon (ref#HYMQ5S)

What best describes your playback issue?

· Music doesn't start when I press "Play"

What type of Zone is affected by this problem?

· *All of my Zones* are affected.

Does the issue affect all file formats?

· The issue affects *multiple/all* file formats.

Does the issue happen with local library music, streaming service music, or both?

· *Both streaming and local* *library* music are affected.

Do you encounter any playback errors with the "System Output" Zone?

· The System Output has the same problem as my other Zone.

Do you have a complex network setup?

· I don't have a mesh network, but I use *managed network switches*

Your local network might need some re-arranging to support Roon.

· None of the suggestions have helped me. I'd like to submit a support request.

What are the make and model of the affected audio device(s) and the connection type?

· 2x macbook pros, and an m1 mini

Describe the issue

System Output not showing

Describe your network setup

A pretty basic ubqituiti network

Just for reference, this has happened before.

The old one was with the iPhone local output, I believe this is a bit different. I occasionally see this, too, still after the supposed fix mentioned in your old thread. Restarting Roon on the phone seems to fix this for me.

I believe on your Mac it might be a different issue that quite many people experienced. Try this, it helped often in similar cases:

Thanks for the link, that did sound hopeful, but I’ve checked that preference is already on.

Oooh, but interestingly, toggling it off and on again sorted it :smiley:

Nice.

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It seems to happen after Roon updates, so I’ll be keeping an eye out if it happens again.

My guess is that, after an update, macOS considers it new software and requires a reconfirmation but doesn’t signal it with a notification. I don’t know if it happens once after the macOS 15 update or after every Roon update, but the issue started to occur with macOS 15. Neither do I know if the cause is in macOS and/or if Roon has to adapt something, but Apple made many changes to security very late in the macOS 15 release cycle and Roon isn’t the only affected software.

Yup, seems logical

Unfortunatly, whilst it worked on one laptop, it hasn’t done on the other :thinking:

Welp, seems to work now, I re-toggled that option RoonServer too.

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Actually you know what. All of the above is wrong.

See my screenshot… the issue is actually that there is no “This Mac” section.

Local device discovery in Roon goes through the network layer as well, as far as I know. Which makes sense to keep it simple and not have two code paths for remote and local devices. But I can be wrong.

I thought you had said that it worked after toggling the switch. Did it not?

Hi @amk221,
Thanks for reaching out to as us about this issue. @Suedkiez is correct that local device discovery passes through the network just like discovering other devices. What is the current state of your Roon Server? Are you seeing your local audio devices?

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@Suedkiez right so, I was rushing - basically I had Remote Desktop’d into the Roon Server. And the music was playing through that. I just figured, since I could hear music, it was sorted.

@daniel set up is 1 Mac mini Roon server, 2 mbp laptops. Very basic, nothing special in terms of network config. As per above screenshot, no local devices showing

Hi @amk221,
Can you check the firewall on your Mac Mini and ensure that Roon, RoonServer and RAATServer are allowed through the firewall?

They are present, and allowed. So is RoonAppliance.

FYI I uninstalled roon with brew and re-installed it. And the This Mac section is back now.

Hi @amk221,

Sequoia’s tighter network security is policing the interaction between coreaudio and Roon’s loopback connection. Toggling Local Network access On/Off for RoonServer might continue to resolve the issue if you lose all local Zones on a MacOS 15.x machine. Restarting RoonServer or the machine might also help.

We’re investigating here: Roon on MacOS 15.0+ Sequoia: Audio Zones Disappear, Requiring Local Network Access Reset/Restart [Roon Investigating]

Please see there for updates moving forward. Thanks!