TIDAL connection

Support
1

Core Machine (Operating system/System info/Roon build number)

Windows 10 / Roon 1.7 Build 537

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

TEXT GOES HERE

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

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Description Of Issue

Every time I start Room it shows a message saying it could not connect my TIDAL’S account. “Login error”

3

Hello @Hector_Astrada,

Thank you for the report! We’re aware of this issue and we have an active investigation into it. I will add your report to the investigation ticket and I appreciate your patience while the investigation is ongoing!

4

Hello @Hector_Astrada,

I wanted to reach out and let you know that we released Roon 1.7 Build 571, which includes some improvements that we believe should help here. Please give the update a try and let us know if it helps!

You can read the full release notes here:

Thanks,
Roon Support

5

Hello @Hector_Astrada ,

I wanted to reach out and let you know that we released Roon 1.7 Build 610, which includes some further improvements that we believe should help here. Please give the update a try and let us know if it helps!

You can read the full release notes here:

Thanks,
Roon Support

1 Like
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