Tidal connectivity and login issues

Hey @John_Tuckey — Thanks for your report, it’s always appreciated!

To start, may I kindly ask that you please provide a brief description of your current setup using this link as a guide. Make sure to describe your network configuration/topology, including any networking hardware currently in use, so we can have a clear understanding of how your devices are communicating.

While it may seem elementary, during your troubleshooting of this behavior have you…

  • Tried rebooting the Core machine?
  • Verified that you are able to access TIDAL without issue, outside of ROON via the TIDAL webUI and or desktop application?

While the steps above may be pretty simple, they will certainly help rule out a couple of possible causes for this behavior.

-Dylan