@support I recently started a roon trial, however I canceled because I was finding that Tidal playback was only working around 10% of the time.
One of your customer service team asked me to elaborate, and I offered to make a quicktime if they reactivated the trial for a day or so to allow me to do it. I’m a good egg like that.
However, on launching roon again I was immediately asked to log into Tidal within the roon app, and roon is refusing my tidal login, reporting a bad password when that is certainly not the case.
So it seems I’ve found a double whammy of tidal bugs. You can probably find the conversation on this under ticket [#428717].
At this point I’m as happy to go away and come back to your product when you support qobuz as well as tidal (as that is my preferred service anyway), but If you’d like to diagnose and fix the issues let me know what you need and maybe I’ll be a customer yet.