Tidal Failed to Load Albums

I’ve done the basic things - restarted Roon, restarted ROCK core, disabled/enabled Tidal service. But no avail.

Tidal link is very sluggish and cannot load or search the albums properly. Interestingly, all Tidal albums already on my library display and play ok. But no new search, e.g. under each artist, the extra Tidal albums not on my library are not properly loaded.

The stand-alone Tidal app works fine, suggesting that it’s a problem of Roon linking to Tidal.

My settings:
Core: NUC 7i5 ROCK.
Remote: MacPro with OSX Mojave 10.14

Below is the current state of Tidal home page on Roon. When I click on a blanked album, it shows the error message: “There was a network error in accessing this album…” My network connection is rock solid.

7 posts were merged into an existing topic: No Connection Tidal & Qobuz