I stay in Singapore. Recently I joined ROON and TIDAl. But I’m not able to listen MQA files. Always show AAC. Can I know how to set system of ROON or TIDAL for listening MQA files.
In my case, my endpoint is a NAD c658, I do not have to set anything to play the mqa format. I think the endpoint needs to be mqa compatible.
Open the signal path when you play a mqa track, so you can check what happens.
- Settings > Services > TIDAL Streaming Quality needs to be Master
- You have to be using the (more expensive) Tidal HiFi subscription, not the (cheaper) Tidal Premium subscription
- Regardless of where you’re staying currently, please tell me the country you were in when you signed up for Tidal. If you used a VPN service for Tidal account creation, state the VPN server country you chose.
- If you somehow got your account when you were in Japan without going through VPN, it just won’t work. You will have to create another account from a Tidal supported country (Singapore is OK), or go through VPN to one (preferably US).
Hello @Kunio_Nakamura, and welcome to the community! wklie has some good directions here, also what’s the endpoint you’re playing to?
So we can better assist you, please provide a brief description of your current setup using this link as a guide.
Make sure to describe your network configuration/topology, including any networking hardware currently in use, so we can have a clear understanding of how your devices are communicating.
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