TIDAL Playback Issue on Mac Mini

[Beau_Ranheim]

I am now having this issue again. I followed the “cache delete” instructions for the previous occurrences but it’s happening again so I am frustrated. Running Roon Core on a Mac Mini with Catalina. All software has been updated to the latest versions. The problem seem to go away if I restart the computer but that’s impractical in the long run. Has any permanent fix been developed for this issue?

Thanks

Beau

[noris]

Hi @Beau_Ranheim,

I’m not aware of any TIDAL issues at the moment, but I’d be happy to look into why you are getting this issue.

Can you please provide some more information regarding your setup by using this thread as a guide?

I'm having a problem with Roon -- where do I report it?

How To Get In Touch With Roon Support If you’re having a problem with Roon and something isn’t working as expected, you’ll want to make a post in the #support category. To help our team resolve your issue, please make sure to describe the issue, and describe your setup: Describe The Issue When you start a thread in the #support category, Roon Support will need to know: What’s not working How often the issue occurs This could be “every time I start the app”, or “every time I click a certain b…

Does this issue impact just one zone or multiple zones?