TIDAL Playback Issues - "This Tracks is not currently available from TIDAL"

Hi @casey_cook,

I just tried playing “Touch, Peel and Stand”, “Sex and Candy”, and “Possum Kingdom” without issues on my end.

I understand you are frustrated here, but I believe you might be having some deeper PC issues here as I mentioned in the last active thread you have with us:

I am looking through the diagnostics from your Core for a few of these attempts and when you tried playing Touch, peel and Stand, I see that there was a TIDAL account error at this time and it’s showing you as unauthorized to play this track:

04/13 19:19:01 Trace: [Living Room] [Lossless, 16/44 TIDAL FLAC => 16/44] [100% buf] [STOPPED @ 0:00] Touch, Peel and Stand - Days of the New
04/13 19:19:01 Trace: [Living Room] [Lossless, 16/44 TIDAL FLAC => 16/44] [100% buf] [LOADING @ 0:00] Touch, Peel and Stand - Days of the New
4/13 19:19:01 Warn: [tidal/media] could not get playback info for 168:0:6551546: Result[Status=Unauthorized]
04/13 19:19:01 Info: Alert: TIDAL: tidal_account_error
04/13 19:19:01 Info: Alert: TIDAL: tidal_account_error
04/13 19:19:01 Warn: [tidal/media] could not get playback info for 168:0:6551547: Result[Status=Unauthorized]
04/13 19:19:01 Info: Alert: TIDAL: tidal_account_error
04/13 19:19:01 Info: Alert: TIDAL: tidal_account_error

My follow-up question here is, are you only unable to play this track if you start it from the playlist, or is the behavior the same if you search for it and try playing it that way? Are you still unable to play these tracks even now or are you still being presented with the “Track not currently available from TIDAL error message”? Can you share a screenshot of the “File Tag” info for this track? This can be accessed by right-clicking the track → Edit → File Tags and should look something like this:
image

Thanks,
Noris