Tidal + Roon not working

[Constant_LAM]

I am a lifetime member. I have been away from Roon Server and log in to Tidal with my iPad. Now I am back and can no longer link my Roon + Tidal account. All the Tidal album cannot be seen in Roon server. Tried to log in from Roon to Tidal. Login password to Tidal correct but Roon + Tidal still say I am not logged in Tidal.

[Carl]

Hi, I’ve moved your post to the #support

In order for Roon’s @support team to better assist you, please provide a brief description of your current setup using this link as a guide.

Make sure to describe your network configuration/topology, including any networking hardware currently in use, so they can have a clear understanding of how your devices are communicating.

[dylan (Dylan Caudill)]

Hi @Constant_LAM,

So we can better assist you, please provide a brief description of your current setup using this link as a guide.

Make sure to describe your network configuration/topology, including any networking hardware currently in use, so we can have a clear understanding of how your devices are communicating.

Please also ensure that your Core and all remote devices are fully updated as we recently changed our TIDAL login functionality.

[Constant_LAM]

Thanks for your reply.

After signing off from Tidal and signing on Tidal again from Roon under the same network a few times, I was able to see all my Tidal albums now in Roon.

Thanks anyway for your help

Best regards,

Constant