Tidal Track is not currently available in Tidal. Too many failures. Stopping playback

Support
13

Hi @Douglas_Milam,

Can you confirm that your account is still active, as suggested here?

Assuming everything looks okay on that end, let’s try the following:

  • Stop RoonServer via the Web UI
  • Find and open your Roon database
  • Navigate to Roon/Cache
  • Move the contents of the /Cache folder elsewhere, like your desktop
  • Try restarting Roon and verify if the issue still occurs