Hello Roon, I have a problem with Tidal and Qobuz. I have a Qnap Ts251 + as Roon Core, all my music and playlists are played without errors. As soon as I go to my registered Tidal or Qobuz account and want to play music, roon stops and no music can be played, nor does a playlist. The Roon server i…

Hi @Thomas_Wess , [image] Thomas_Wess: Only when I stop the Roon server on the Qnap, shut down the Roon server completely and restart again, I can play music again without any problems That’s strange, you’re saying that after you try to play Qobuz or TIDAL content, then local tracks on the QN…

I have the same issue here: Roon Server 1.7 build 667 on a QNAP TVS-671, Firmware 4.5.1.1480 Build 20201108 registered Tidal account, no Problems until a few days ago. Music stored on the NAS plays as it should, when I try to play a Tidal track, the music doesn’t start and after that also stored…

I‘ve the same problem. My roon-coe is on a QNAP 251. As long as I move around in TIDAL (from roon) there is no problem bur when trying to play music from TIDAL there is no sound any more. But I don‘t have to stop the server to eliminate the problem. I‘ts enough to stop the MAC, IPAD or IPhone-app.

Hi @Urs_Stirnimann / @Rudiger_Wiemann , Does this issue only impact you when you have the QNAP as a Core? Can you please try a different Roon Core on the same network and see if the issue reproduces? Open Roon on the other PC you wish to try as the Core Roon Settings -> General Disconnect On the …

Yes only with QNAP as a Core. With a Mac mini in the same Network it works as it should.

I had the same experience yesterday eve.

Hi @Urs_Stirnimann / @Rudiger_Wiemann , Can you access your QNAP logs by using these instructions and submit a set?

My problem is solved, thank you very much @crieke !

I had the same problem - solution found here: [image] I can not play AAC format file, why? Support What operating system are you using ? Where is the file located ? What is the file ? What happens when you try to play it ?

Tidal und Qobuz problem

Support

Klaus_Guschok (Klaus Guschok) December 1, 2020, 4:45pm 13

I had the same problem - solution found here: