Tidal won't play in Roon

[Brian_Cantua]

Core Machine (Operating system/System info/Roon build)
HP Envy

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
Comcast tower

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
NAD C388

Description Of Issue
Tidal won’t play in Roon.

[GKern (GDK)]

Are you connecting via the BluOs 2.1 card by any chance?

If so, there is an issue playing MQA files after the last BluOS update. You can adjust the settings to get it working again, although there isn’t a fix as yet. They are working with NAD to resolve it, as I understand.

Please see this thread:

Tidal MQA Gives Error

Core Machine (Operating system/System info/Roon build number) 2017 iMac/MacOS 10.15.6/Roon 1.7 Build 610 Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet) Ethernet/Netgear R7800 Router/Netgear GS105 and GS108 Switches Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.) NAD T 778 via Ethernet. Just updated the BluOS to 3.10.0 Description Of Issue Have to admit that I just updated the NAD T 778 and the Roon Core befor…

[Brian_Cantua]

How do I adjust the settings to temporarily solve issue

[GKern (GDK)]

It was mentioned in the thread. You need to go into your device set-up under Settings>Audio and change how it deals with MQA.

Tidal MQA Gives Error

Hi @John_Conte & @GKern, If you try to set MQA Capabilites to None in the Device Setup tab and leave MQA Core Decorder on, do you still see issue?

Let me know if you need help with this.

[nuwriy]

Hello @Brian_Cantua, looks like you got some help here already, please let me know if you have any further questions!